Rob Bruen

Q: iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

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Q: iPad Safari crashing regularly

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  • by VaultDweller,

    VaultDweller VaultDweller Apr 25, 2014 10:03 PM in response to Nutsochick
    Level 1 (0 points)
    Apr 25, 2014 10:03 PM in response to Nutsochick

    I have read this thread periodically over the last couple months.  I have an iPad 1 that used to work well, but now safari is next to useless due to frequent crashes.  I have tried a few of the remedies suggested here and they seem to work temporarily to mitigate the crashes; yet sure enough the always start recurring within minutes or hours of the fix.  Is my iPad 1 now useless?  I use it mainly for web browsing and it used to work great in that respect.  Kind of bummed I shelled out the money for this device when they first came out and now it is non-functional.

  • by VLSI_Frank,

    VLSI_Frank VLSI_Frank Apr 26, 2014 3:09 AM in response to VaultDweller
    Level 1 (0 points)
    Apr 26, 2014 3:09 AM in response to VaultDweller

    I also have been enjoying this feature from Apple with my iPad2 without any useful support from them and junked the pad. With each release of iOS I made an unsuccessful attempt to use it without success, however with 7.1.1 I must admit that for two days of browsing it hasn't crashed yet, but I am not holding my breath.

    Give this upgrade a try even though nothing official in release notes about Safari issues.

    Good luck.

  • by Birkieboy,

    Birkieboy Birkieboy Apr 30, 2014 9:40 PM in response to VaultDweller
    Level 1 (0 points)
    Apr 30, 2014 9:40 PM in response to VaultDweller

    This reply isn't to anyone in particular on this topic (I'm not willing to take the time to read all the posts) but I did want to weigh in.   I held off on buying an iPad Mini for months after discovering this ongoing thread when doing my research.  When the Mini was offered for sale ($50 off) in February of this year, I decided to take the risk despite what I had read here.  Well, I use my iPad Mini countless times daily and I've not had the crashing problems that some of you have reported.  So, I'm not sure what to think now.  If it were an operating system issue, it seems like all of us should have the problem.  Thus, is it a hardware problem that is limited to a (relatively) few unlucky folks?  If it were a huge, widespread problem, it seems like we would be hearing about a product recall or countless news reports about customer dissatisfaction but I've not seen that and I catch a lot of news. 

  • by Komanguy,

    Komanguy Komanguy May 1, 2014 1:23 AM in response to Birkieboy
    Level 1 (0 points)
    May 1, 2014 1:23 AM in response to Birkieboy

    Safari crashes occur with ios 7.

     

    What version do you have?

  • by charliefromri,

    charliefromri charliefromri May 3, 2014 5:28 AM in response to Rob Bruen
    Level 1 (0 points)
    May 3, 2014 5:28 AM in response to Rob Bruen

    Yeah, it is crashing again, even on 7.1.1 my iPad 4 crashed 37 times on Safari yesterday. So far this morning, Safari has crashed 13 times in 2 hours......

  • by charliefromri,

    charliefromri charliefromri May 3, 2014 5:33 AM in response to Rob Bruen
    Level 1 (0 points)
    May 3, 2014 5:33 AM in response to Rob Bruen

    The other thing 7.1.1 seems to do is slow load time down to dial up speed. 30 minutes or longer to load any page using Safari. Chrome, on the other hand, loads fast. But the Safari browser is now apparently a dial up browser that crashes multiple times/hour. So, Safari has been rendered totally useless by Apple, and it does seem at this point that the Dafari problem is a permanent glitch. Since it's the default browser, I would urge anyone without a tablet to avoid the iPad at all costs...

  • by geopix,

    geopix geopix May 3, 2014 6:11 AM in response to charliefromri
    Level 1 (1 points)
    May 3, 2014 6:11 AM in response to charliefromri

    "...at this point that the [S]afari problem is a permanent glitch. Since it's the default browser, I would urge anyone without a tablet to avoid the iPad at all costs..."

     

    That's just a silly comment, made (understandably) based on emotion and frustration rather than logic. Every software product and hardware platform on the planet has ups and downs in the development process. After updating to iOS 7.1.1 this week, I've encountered a couple of Safari crashes on my previously rock-stable iPad 3, as well as the Web page-loading slowdown. I've alas seen the App Store and App installations slow to a crawl. I had to download and re-install Dropbox for iPad four times over a 24-hour period before the installation finally worked. At the same time, I had no problems surfing the Web or downloading and installing Dropbox on two Macs and my iPhone 5S.

     

    I've been an Apple customer since 1978 and have seen many, many software and hardware problems come and go. There is an ebb and flow to product development at all companies, even Apple. Employees come and go, teams expand and shrink, and skillsets and expertise change as employees grow and learn their trade and the products. It's called life.

     

    I have no doubt that this is a problem with this update version that will be corrected. It is temporarily frustrating, but it shall

  • by geopix,

    geopix geopix May 3, 2014 6:29 AM in response to geopix
    Level 1 (1 points)
    May 3, 2014 6:29 AM in response to geopix

    ...oops...shall pass. You might avoid this temporary issue by buying another company's product but I assure you — you will encounter different set of unique idiosyncrasies and problems that, in all likelihood, will be worse than anything the Apple Gods will throw at you.

     

    By and large, Apple has been a reliable and trustworthy company that will get this fixed. And if even if ine model of product x, y, or a turns out to be a turkey as once happened to me with a PowerMac G3, it may not be cause to jump ship. I also judge companies on their overall performance and batting record as well as each individual product or software update and overall, Apple and its products are excellent and extremely reliable.

     

    So, don't panic and don't get frustrated. File a bug report online at www.apple.com/feedback, take an hour or a day to step away if you can, enjoy the sunshine and your family, and come back to tackle the problem with a fresh attitude, renewed energy and a less emotional approach. You'll live longer, and probably be more successful with your troubleshooting too.

  • by Tinchote,

    Tinchote Tinchote May 3, 2014 11:34 AM in response to geopix
    Level 1 (0 points)
    May 3, 2014 11:34 AM in response to geopix

     

     

    So, don't panic and don't get frustrated. File a bug report online at www.apple.com/feedback, take an hour or a day to step away if you can, enjoy the sunshine and your family, and come back to tackle the problem with a fresh attitude, renewed energy and a less emotional approach. You'll live longer, and probably be more successful with your troubleshooting too.

     

    Interesting advice. My iPad1 started to crash more than two years ago. Since it is certain that Apple will solve the problem, how much longer do you think I should keep waiting?

  • by geopix,

    geopix geopix May 3, 2014 11:45 AM in response to Tinchote
    Level 1 (1 points)
    May 3, 2014 11:45 AM in response to Tinchote

    Well, when my iPad 1 started crashing three years ago, I erased it, reinstalled iOS 5 and then started re-installing Apps from scratch, one at a time, and never had any more problems with it. About five months after that, I bought the then new iPad 3 and erased the old iPad 1'yet again to restore it as new and gift it to my sister who has not reported any problems with it. The thing is, I recognized the limits of a generation one device with just 256MB of memory and realized that powerful new Apps and the computing I was doing with it quickly outstretched the pwerformqnce capabilities and I moved on. These are not 10- nor maybe not even five-year devices. They are what they are. At some point, you go with the flow and move forward.

  • by EdgaBimbam,

    EdgaBimbam EdgaBimbam May 3, 2014 10:02 PM in response to Rob Bruen
    Level 1 (0 points)
    May 3, 2014 10:02 PM in response to Rob Bruen

    Having same issue with iPad air and iPhone 5S, both iOS 7.1.1. With iOS 7.1 i had about 2 crashes while with 7.1.1 already got 10 crashes. So annoying and mostly I use MBA because doing online payments or other serious things on iPad or iPhone makes me worried about not getting crash...

  • by raymondfromwoking,

    raymondfromwoking raymondfromwoking May 4, 2014 7:51 AM in response to Rob Bruen
    Level 1 (0 points)
    May 4, 2014 7:51 AM in response to Rob Bruen

    Just logged a bug report. My IPAD1 wouldnt even run Apples Mac Pro page on Safari this morning. Yeah cold start latest OS / apps. So if they can use that a a reference point understand the problem and to fix it may benefit us all.

  • by Cicimau,

    Cicimau Cicimau May 6, 2014 10:14 PM in response to Rob Bruen
    Level 1 (0 points)
    May 6, 2014 10:14 PM in response to Rob Bruen

    I have an iPad 4 and after the 7.1.1 update safari stopped working correctly.  When I try to view a web pages it crashes most of the time.  My screen goes black for a couple of seconds and it takes me back to my home screen.  If the web pages load at all it is incredibly slow.  Has anyone found a solution to this problem?

  • by Mr.Eee,

    Mr.Eee Mr.Eee May 7, 2014 6:54 PM in response to Cicimau
    Level 1 (0 points)
    May 7, 2014 6:54 PM in response to Cicimau

    Yes Cicimau ...my solution was a Samsung Galaxy Note 10.1

  • by Tracktionmonkey,

    Tracktionmonkey Tracktionmonkey May 8, 2014 11:08 AM in response to Rob Bruen
    Level 1 (0 points)
    May 8, 2014 11:08 AM in response to Rob Bruen

    IPad Air. Latest iOS. Regular crashes with Safari. Less than five tabs open. Various sites trigger the crash. Watch list on eBay is a major offender. iPad has been restored. Memory reclaimed by system reset. THIS IS PLAINLY NOT GOOD ENOUGH APPLE! This has been going on for many months. It has a negative impact upon the companies reputation. Please fix this ASAP...

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