-
All replies
-
Helpful answers
-
Jun 14, 2014 8:42 PM in response to GeronimoJoby Linzi618,I have to respectfully disagree with you regarding Apple purposely sabotaging their products to keep you moving along with new product releases.
I was having the crashing problem ad nauseum with my ipad2. I purchased the iPad Air on release day, and i continue to have the same problem. Not quite as frequently, but am still experiencing regular crashes and have been since almost the first day of owning the newest ipad.
Disappointing, but I'm too invested in the iOS architecture to change, unfortunately.
-
Jun 14, 2014 8:55 PM in response to Linzi618by Alexander5151,It's probably just a bug regarding safari. I have an ipad 2 and it runs rather slow but not crashing. I bet if apple sends out ios 7.1.2 it would fix it or maybe ios 8 fixes it.
-
Jun 14, 2014 8:59 PM in response to Linzi618by GeronimoJo,You are entitled to your opinion as I am mine. I can tell you first hand as one who works in the industry that software developers do these sorts of things all the time. It's called "job security". Feel free to believe otherwise if it makes you feel better.
"Too invested" huh? Sounds like you're all lubed up to accept whatever Apple puts on you. Kinda ***** in my opinion to be under the thumb of another like that. I think 115+ pages of (mostly) complaints from consumers who battle these same issues with the same correlations and runaround speaks louder than anything else in this particular forum. That's where the rubber meets the road.
-
Jun 15, 2014 5:01 AM in response to GeronimoJoby VLSI_Frank,On the end of the day once your warranty and the paid for extended "warranty" expires all you are left with is to purchase the next technology which more than likely not any more usable for what you want.
SOooooo, you are left with peer support and a whole lot of opinions and the chances are that you would keep your problem while Apple stays profitable and hides behind customer "support".
Individuals come to this thread to remind us with their opinions how wonderful and caring Apple is, but they ignore the facts that they are in small numbers in this thread and that should be a wake-up for them.
This is just my opinion and I am sticking wit it.
-
Jun 16, 2014 6:42 AM in response to geopixby Nutsochick,I had a little time on my hands so I went back in time. You began your journey with a crashing problem back in December, 2011 with your iPad 1 but you supposedly fixed it by January 3, 2012 by, I believe, reloading everything (don't quote me on that, didn't write details down). Then on January 6, 2012, you reported that you had to do another fix and that everything was working great. Then on February 7, 2012 your iPad 1 was working SO well you bought an iPad 3!
All your other visits to the thread have been "Rah, Rah, Apple" statements (as shown above) or long explanations on what someone should do to fix THEIR problem.
Even though you have stated otherwise, other people (and I am inclined to agree) believe that you are somehow affiliated with Apple. Why would anyone who isn't having problems keep coming to this thread (you asked the same question)? I keep coming back because my crashing problem keeps getting worse and am hoping against hope that Apple will come up with a solution so I can purchase a new iPad, but until that day comes that's not going to happen. So I wait.
This has all been just an observation on my part.
-
Jun 16, 2014 1:34 PM in response to Nutsochickby geopix,I assure you, I am not an Apple employee, but a retired photojournalist and a freelance photographer. I did do three or four consulting and training jobs for their art and marketing departments 20 years ago, but nothing since. I am just a satisfied, longtime customer (since 1987). Products come and go. Some are better than others. Most Aplle products are fantastic, and the customer service is exceptional. I once had a Mac Pro G3 that was a lemon. After trying but failing to repair it three times under warranty, Apple called me out of the blue one day and offered to replace it with the new G4 model. That had just replaced the old G3 line. The warranty department did not know me from Adam. But I also once owned the under-powered and ill-fated PowerBook 100, which was too slow to use as a desktop calculator, much less a computer.
I check back in on this list every once in awhile simply because I still receive the email notifications from a second sign-on I once had here. Unfortunately, I haven't been able to ferret out the old password to that otherwise unused account to turn off the notifications. But I occasionally respond to posts because sometimes, people post factually incorrect information, or perhaps overreact emotionally to their problem. Also, I am sure that Samsung has shills in this forum feeding the rumor mill with propaganda — that unethical company is well known for pulling crap like this and I personally have traced two anti-Apple news stories sent out to multiple mobile Web sites tdirectly back to a Saamsung PR firm.
Apple is not perfect, but on average, the company has excellent products and tech support — the best in the industry. I tend to judge any company by the overall consistency of its products and support, not just one issue. That said the quality of tech support you receive from Apple is better when you purchase the extended warranty for any of their computer products — generally, they are more flexible with coverage and repairs. I always purchase the extended warranty for their mobile products.
This is not to say that your problems aren't very real. As you uncovered, early on I had my own bout with "Safari crashing regularly," but resolved it by re-installing the OS. A short time later, I went ahead and bought the iPad 3 simply because I needed the more powerful model at the time for my business and because it was a good excuse to pass along the iPad 1 to my younger sister while it still had life in it, to help get her started. She already had a MacBook Pro, but based on her iPad 1 experience, later bought an iPhone 4. Astonishingly, since she received the iPad 1 more than two years ago, she's still happily using it with no complaints, which leads me to believe that sometimes, the crashing problems are caused by a combination of the machine model, and the complexity of the Web sites and Apps people run. With just 256 MB of RAM, the original iPad 1 was underpowered, and I knew it at the time I purchased it.
This fall, I plan to pass along the iPad 3 to my sister and get the next, new model. My plan always was to use each of these for a couple of years, write them off and pass them along to family members. We also bought, or helped buy an iPad or iPhone as graduation presents for each of their three children. I wouldn't do that if I thought they were likely to be troublesome. I don't need the grief from an unhappy teenager. Thank goodness, I have received no news of problems from the kids.
All this is to say that for every crashing problem noted here, you can find 10, maybe even 100 or 1000, problem-free owners elsewhere.
-
Jun 16, 2014 1:52 PM in response to geopixby Last-iPad4me,Another Apple apologist ???
It frustrates me to see people who blindly support policies which do not address users problems.
It is clear to see that there is a significant problem with Apple's resolution of this matter. There should not be any owner of a three year old product which is not resolved when the problem is not the user's problem, but, rather is Apple's problem, No matter how some may look at a three year old product as "obsolete"... it should not be made obsolete by its manufacturers actions... which is, in fact, what the case happens to be. The OS updates, which cannot be rolled back, have made a bad situation worse for most users stuck with iOS 5.
Apple gives users no choice in this planned obsolescence model. Nothing like controlling hardware and software... at least MS and Windows cannot dictate your HW upgrades by, essentially bricking your product when a new model comes out.
The Apple business model is one I cannot support. I am not planning to buy a new tablet every few years... as it is, for my use, a low- level device aimed more at entertainment and mobile utility rather than serious business use. So... I have replaced it with a more wothy alternative that runs desktop software, is just as portable and is not a closed system.
Those who wish to keep buying into every new version... be my guest. I'm not.
Once bitten... twice shy. Funny how wisdom always comes at an expense.
-
Jun 16, 2014 3:29 PM in response to Last-iPad4meby geopix,Last-iPad:
Out of curioisty, did you purchase the extended warranty? One of every manufactuer's policies is, "...You want longer coverage, buy the extended warranty..."
OMG: You bought a replacement tablet that runs Windoze? Windows? Good luck. No point counselling someone with those values. Good luck with that.
-
Jun 17, 2014 2:39 AM in response to Last-iPad4meby docnelson,I have not posted here for a while since I figured a way round the Safari problem. Ever few months I'll get a search hanging. What I do then is empty the cache and history. I need to turn my wireless router off and then on again. Do a hard reset on the iPad and it's back to normal. I usually turn Safari off in iCloud settings although I don't think that makes a lot of difference.
-
Jun 17, 2014 7:14 AM in response to docnelsonby QuoteNotes,Several months ago I reported that, if I completely power off my iPad Mini a couple of times a week, I had no trouble with crashes. That has held up all this time. Other than a CBS Sports app that kept crashing (which I believe was their problem, not Apple's, since it has now stopped), I have not had any Safari or other app crashes in months.
-
Jun 23, 2014 8:37 AM in response to Rob Bruenby stigs007,I've had this exact issue on three different phones now, a iPhone 4, 4S, and a 5S, all running iOS 7.1.1. It happens on both Safari and Chrome. Am I safe to assume no fix is coming?
-
Jun 23, 2014 9:17 AM in response to red555by Shanna0917,MINES IS THE SAME PAGE sorry about the caps
-
Jun 26, 2014 5:56 AM in response to Rob Bruenby Jim Fitzgerald,Same for me and not just Safari. NY Times app too. They crash so often that they are useless.
-
Jul 17, 2014 10:55 PM in response to Rob Bruenby Scottdavort,Well. I learned my lesson. The IPad 1 taught me that apple indeed wants me to purchase a new device every year. This device has been completely crash prone! Compounded with a lack of support, makes this an expensive mistake. I gave my wife the iPad 2, now I use this thing to show my coworkers why not to buy apple hardware. Ironically the apps that dont crash or not the native apple apps. YouTube, Netflix, amazon, kindle. Safari is useless. Killed 9 signal 9 all day. So my suggestion is don't do it. If you must, buy ***** yourself with a toothpick for a few hours. It will give you the same satisfaction.
-
Aug 29, 2014 10:05 PM in response to scvdesignsby Itsguy,EXactly the problem. They won't fix the issue because people just go buy the latest and greatest.They'll not get another dime from me.