Rob Bruen

Q: iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

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Q: iPad Safari crashing regularly

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  • by Bobs computers,

    Bobs computers Bobs computers Nov 26, 2010 11:56 AM in response to Rob Bruen
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    Nov 26, 2010 11:56 AM in response to Rob Bruen
    Likewise since installing ios4.2 safari crashes are frequent and upsetting, trouble transitioning from one page to another sometimes empty pages arrive other times a page from a prior session, any help apple has no direct help line. Bob
  • by jawss510,

    jawss510 jawss510 Nov 30, 2010 2:03 AM in response to Bobs computers
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    Nov 30, 2010 2:03 AM in response to Bobs computers
    Mine does it too.. Been happening a lot since iOS 4.2 update it happened 3 times just now while trying to reply to this thread, just after login then navigating to page 3. Seems to be okay now though I'm sure it'll act up again later...
  • by Numerator747,

    Numerator747 Numerator747 Nov 30, 2010 10:42 AM in response to jawss510
    Level 1 (0 points)
    Nov 30, 2010 10:42 AM in response to jawss510
    Disabling JavaScript prevents Safari from crashing for me.

    I hope Apple fixes this bug soon.
  • by musicvan,

    musicvan musicvan Nov 30, 2010 12:11 PM in response to mobweb
    Level 1 (140 points)
    Nov 30, 2010 12:11 PM in response to mobweb
    It has increased since 4.2.1, rarely seen page crashes on v3. Now that the OS has taken more ram for multi tasking there is less for mobile safari, the iPad has 256mb ram v 512mb ram seen on iPhone 4, iPhone 3G has 128m hence no multi tasking on v4. Hopefully better memory management will be in the next release to fix this.

    My console software is full of mobile safari low memory crash logs since 4.2, very little for v3.

    The os is designed to kill any memory hogs such as mobile safari, or rather the pages being viewed, rather than let users suffer the whole os crashing/ freezing like you get in the windows world.

    Message was edited by: musicvan
  • by musicvan,

    musicvan musicvan Nov 30, 2010 12:18 PM in response to btmullen
    Level 1 (140 points)
    Nov 30, 2010 12:18 PM in response to btmullen
    btmullen wrote:
    Funny thing is this runs perfect on my 4G iPhone running iOS4.

    Any web app developers out there with work arounds with loading and unloading images?


    iPhone 4 has double the ram of the iPad, 512m v 256m, not such an issue with v3 but multitasking in v4 leaves less ram available, hence low memory problems and whoosh safari disappears.
  • by Robert Stoeber,

    Robert Stoeber Robert Stoeber Dec 12, 2010 9:34 AM in response to Rob Bruen
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    Dec 12, 2010 9:34 AM in response to Rob Bruen
    Same problem here. Safari is definitely crashing more since the iOS 4.2.1 update. One website that I use all the time for weather is wunderground.com. This makes Safari crash most of the time now when I try to get weather for a particular city or zip code.
  • by EndOfLine,

    EndOfLine EndOfLine Dec 18, 2010 5:39 PM in response to Rob Bruen
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    Dec 18, 2010 5:39 PM in response to Rob Bruen
    Looks like Steve Jobs pulled a Bill Gates. Ever since the IOS update safari crashes and close constantly. I never had the problem before the update.
  • by feddo,

    feddo feddo Dec 19, 2010 1:53 AM in response to Rob Bruen
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    Dec 19, 2010 1:53 AM in response to Rob Bruen
    After I loaded V4.2.1, Safari does not except the keyboard immediately anymore. I have to hit the surge bar 3 times before I am allowed to use the keyboard. Solutions or suggestions?
  • by cormos,

    cormos cormos Jan 16, 2011 11:17 AM in response to Numerator747
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    Jan 16, 2011 11:17 AM in response to Numerator747
    Fix it for me too. Thank you Numerator747
  • by KAJ528,

    KAJ528 KAJ528 May 5, 2011 6:16 PM in response to Rob Bruen
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    May 5, 2011 6:16 PM in response to Rob Bruen

    Yup, I'm having the same exact problem & it's really starting to make me angry. It's ridiculous, even pages that are relatively basic can make it happen now. I've tried restarting, resetting, & restoring - nothing has changed, so it has to be more than a memory issue. I don't even use half of my memory anyways, I mainly just use my iPad for the Internet.  And since my fantastic MacBook has suddenly decided to not turn on anymore, my iPad is the only way to get online.  After over 20 years of being a Mac-only household, we are NOT happy with Apple anymore!!

  • by robertfromasheville,

    robertfromasheville robertfromasheville May 28, 2011 7:33 AM in response to Rob Bruen
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    May 28, 2011 7:33 AM in response to Rob Bruen

    Clear the Cache.  I did that to mine and it fixed it.

  • by LouL,

    LouL LouL May 29, 2011 12:20 AM in response to robertfromasheville
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    May 29, 2011 12:20 AM in response to robertfromasheville

    There must be some sort of caching problem.  I find that both Safari and FB can open pages a few times, then they will crash.  Sometimes I get Java Script errors on the debug panel, but mostly I get a message saying that the browser can't connect to the Internet.  Settings show that the device is connected to Air Port with standard settings.  Usually, if I just wait a while the problem clears, but sometimes I have to connect the iPad to my iMac desktop.  Syncing seems invariably to clear the problem.  But when I disconnect and try to access the Internet--it doesn't matter what URL I use (Google, Apple, etc)--the problem recurs after a couple of hyperlinks.  Sometimes, clearing cache or resetting network parameters will also clear the problem--apparently--but not always.  I'm confident the problem isn't an Air Port problem per se, since I have an older iPad that can still connect even when the iPad 2 can't.  I haven't tried connecting via 3G--I haven't subscribed yet to a plan.  Summary:  this doesn't look like a Safari or FB problem, rather it looks like some sort of caching issue within iOS; I can't tell whether it is specific to iPad 2.  Apple will have to address this quickly or else it will lose many customers.

  • by michaelfromcspace,

    michaelfromcspace michaelfromcspace Jun 5, 2011 2:25 PM in response to Rob Bruen
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    Jun 5, 2011 2:25 PM in response to Rob Bruen

    Same hear, thing is lucky its not been thrown against a wall

     

    Seems to crash on Safasi and the youtube app

  • by Joshuaxhunter,

    Joshuaxhunter Joshuaxhunter Jun 17, 2011 8:03 PM in response to Rob Bruen
    Level 1 (0 points)
    Jun 17, 2011 8:03 PM in response to Rob Bruen

    Well Apple didn't fix it. I am running the developer Version of iOS 5 on my iPad and safari crashes at least 20 times a day. Hmmm the worlds most advanced crashing browser

  • by Sam Katz1,

    Sam Katz1 Sam Katz1 Jun 17, 2011 9:24 PM in response to Bobs computers
    Level 2 (195 points)
    Jun 17, 2011 9:24 PM in response to Bobs computers

    Hey Guys,

     

    This is not normal.

     

    Please try clearing the cache and restoring the ipad.

     

    You may want to try alternative web browsers, even though they all use webkit,

     

    Go to the apple store if the phone hotline isn't helping.

     

    --Sam

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