Previous 1 2 3 Next 32 Replies Latest reply: Aug 20, 2012 4:20 AM by Nevka
F Starr Level 1 (0 points)
I have a brand new MacBook Pro, and iPhoto refuses to import any jpg image. Here is a brief summary of the problems and attempts to fix it.

I used the migration assistant to copy over everything from my old laptop. When I opened iPhoto, all my events were there, but none of the images could be viewed (only thumbnails). When trying to import any new image (jpg), iPhoto says it cannot recognize file format. So the problem seems to be iPhoto not recognizing the files.

Attempted solutions:
- Rebuild library by holding cmd-opt when starting
- Check that images are indeed using RGB color model
- suspecting old account settings/preferences, I created a brand new clean account, and had the exact same problem
- took a picture with Photo Booth, pressed the button to transfer to iPhoto, does not recognize
- downloaded a random jpg, iPhoto will not recognize
- Reinstalled iPhoto from Apple DVD, repeated all of the above -- still refuses to recognize jpgs or any other image

I am now rather stumped. Any advice is appreciated. Apologies if this is answered elsewhere -- I could not find a solution.

MacBook Pro Core i5, Mac OS X (10.6.3)
  • LarryHN Level 9 (76,842 points)
    Migration assistance does not always work well with the iPhoto library - drag the iPhoto library on your MBP to the desktop (you will delete it later after being sure that your iPhoto library comes over perfectly) and connect the two systems together (network, FireWire target mode, etc) and drag the iPhoto library intact as a single entity from the old system to the pictures folder of the MBP - launch iPhoto on the MBP and you should be fine - once you have fully tested the transfer you can trash the old non-working iPhoto library form the desktop

  • F Starr Level 1 (0 points)
    Tried this. No luck. As with migration, the library database comes fine (and I still have all the original images), but iPhoto still refuses to recognize any jpegs for display or import. Thanks, any other ideas?
  • LarryHN Level 9 (76,842 points)
    Try to rebuild using iPhoto Library Manager - - and see if that helps - IPLM creates a totally new library so if you are not happy with it you will have both it and the original library

  • F Starr Level 1 (0 points)
    Very similar results with this rebuild attempt. As the Photo Library Manager app tries to take images from the old library, it repeatedly says every single file is an unrecognized file type, and I end up with nothing.

    To be clear, importing the library is my secondary concern at this point.
    My primary concern is why iPhoto cannot recognize any jpeg from any source I have tried??

    Attempted sources include my existing photos, web images, new pictures taken with the built-in iSight camera or external camera. Plus tried with my existing or freshly created account -- so does not seem like a preferences issue. (Sorry I am repeating somewhat my first post)
  • nejanimb Level 1 (0 points)
    Just to bump this thread - I am having an identical problem and have no idea how to fix it... any ideas?
  • Old Toad Level 10 (135,329 points)
    Try the following:

    1 - download, unzip and drag Automator workflow application, *+Convert to JPG and Embed sRGB profile+*, to the Dock.

    2 - make duplicates of a couple of your problem files and place in a folder.

    3 - drag that folder onto the *+Convert to JPG and Embed sRGB profile+* application in the dock.

    4 - when the conversion has been completed, if it works, drag the folder into iPhoto to import.

    If the above works you can run it on all of the problem jpg files. You can download the application from Toad's Cellar.

  • theFlyelectric Level 1 (0 points)
    I had exactly this problem when converting TIF files to JPGs in Photoshop.
    What happens is that Photoshop (and other programs) does not imbed the proper exif information.
    My solution was to save the TIFs as TIFs from Photoshop and then use Graphic Convertor to create the JPGS.

    I have also used Graphic Converter to fix broken JPGs more directly. The problem is the Exif information. I think that anything that stuck appropriate info in there would solve it.
  • sgpwriter Level 1 (0 points)
    Having the same issue importing jpgs from my Canon SX120IS. Won't recognize the file format. Even though before an update a few weeks ago, everything was running fine.
  • Terence Devlin Level 10 (137,890 points)
    As a Test:

    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'

    Import a few pics into this new, blank library. Is the Problem repeated there?


  • sgpwriter Level 1 (0 points)
    I tried it. I got exactly the same result on the test.
  • Terence Devlin Level 10 (137,890 points)
    Launch the Console. (Applications/Utilities/Console) and try import some pics to iPhoto. Do you see any messages being written to the Console?


  • Old Toad Level 10 (135,329 points)
    A possible workaround until a fix is found is: open one of the jpegs with Preview and save as a new jpg file - different file name. See if that will import. If it does then download and try Convert to JPG and Embed sRGB profile. If that also works you can use it to batch change all of the problem files before importing. Be sure to follow the directions regarding using copies of the files.
  • robinbp Level 1 (10 points)
    me too! am having this crazy problem. long time mac user, changed from one MBP to another last week and now i can't put in photos to iphoto from my sd card. opening them with preview works, but iphoto was/is the target location. what's up apple!?!?!?!?! VERY disappointed and since i'm seeing lots of threads similar, they need to do something as this is a new problem. i am not about to dwnld new programs just to make this compatible, it should work as it did/does on my other MBP. the photos are JPG format (JPEG image) and re-building, repairing permissions has done nothing. this is app. specific i think so c'mon apple, fix it please?!?!
  • Terence Devlin Level 10 (137,890 points)
    Wel you have a choice. You can whine at other users or you can look for help. This forum is for folks looking for help.


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