Completely dead ipad - will not charge

Question

Level 1

103 points

Completely dead ipad - will not charge

Hope someone can offer suggestions

this is a 64MB wifi ipad I have had since 30th April. I love it and it has been excellent until today.

I had used it yesterday evening and it still had 55% showing on the battery - so it was just switched off overnight and left (no wifi running there is no signal where I am as we are away from home in our motorhome and I only charge it when it drops to 20%). Now it has been being charged bias it's mains lead via an inverter

When I looked this morning it was dead - I thought it odd but plugged it in to charge - only there was not the usual start up just nothing. And nothing still later

as I not home I do not have access to a mains socket or my computer

any thoughts would be appreciated

carol

Ipad 64 wifi and ipone 3g, Windows main comp and windows 7 netbook

Posted on Jun 15, 2010 3:28 PM

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Answer 1

Top-ranking reply

Khiem Le

Level 1

5 points

Jun 15, 2010 6:10 PM in response to carolweavee

Hi,

Try pressing SLEEP/WAKE button and HOME button *at the same time* to force it restart for 2 or 3 times and see if it can turn on. Sometime it's just turn off by itself (happens more frequently for me esp when the battery is low) and we have to force it to start again.

Hope this helps,

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Answer 2

Jul 14, 2010 3:54 PM in response to carolweavee

Good tip on holding down home button and sleep/wake button for about 10 seconds.

This fixed my dead iPad problem. When it came back on it was 84% battery so the issue with it going dead was not a weak battery.

The iPad was working for me about noon today and then around 3:30pm, I went to use it again and it was completely dead. I pressed and help the sleep/wake button and no luck.

Did not drop it or be rough with it, it was just DEAD.

Came online to see if others were having the same issue and found this tip. Hurray!!!!

Anyway this is a very good tip and I bet it fixes most DEAD IPAD issues.

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Answer 3

Jul 20, 2010 10:09 AM in response to carolweavee

Same issue. Holding down the two buttons worked for me as well, but had to keep them down for 15 seconds.

I really want to know what happened.

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Answer 4

Dec 30, 2010 5:20 AM in response to carolweavee

Excellent Tip suggesting to use the two buttons together. My ipad was 78% charged but completely dead. For me it only worked by first disconnecting the charger, then holding down the two buttons, then connecting the charger. Sprang into life at that point.
Thanks again.

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Answer 5

FrankJ31

Level 1

5 points

Jun 15, 2010 5:35 PM in response to carolweavee

I had the same thing happen. I did a hard power off, held down the power button until the power off slider comes up, then shut off the ipad. Put it on charge overnight and it started right up the following morning. Not a problem since.

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Answer 6

MarkJan

Level 1

9 points

Jun 24, 2010 2:55 AM in response to Khiem Le

Thanks for this Sleep + Home tip! I just had the same problem with a dead iPad and this fixed it. Since I live in the Netherlands, I already had visions of having to send it to the US for repair (I bought it in San Francisco). Fortunately, not necessary. Thanks.

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Answer 7

Carol70

Level 1

13 points

Oct 23, 2010 5:24 PM in response to Rizk

Sounds like the iPad dying is a common problem. I'm wondering what happens to cause this to happen???

It happened to me today and my battery was at 85%, so like others it wasn't a low battery or anything that was or wasn't done to the iPad. I also was using it just fine, left it for awhile and when I came back it was totally dead. When this happens, it won't respond by being plugged in to the wall or the computer.

Fortunately the holding of the sleep button and the home button at the same time will reset it and cause it to start working. That didn't work for me at first but did wake up later when I was about to give up. It suddenly came on so I could stop having a heart attack 🙂

Thanks for the help received on the discussion. This board is wonderful!

Carol

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Answer 8

Oct 27, 2013 10:06 PM in response to carolweavee

Hello i have the same problem as T-khmer, the ipad literally went dead, and wont wake up. It will only wake up when i charge it into a wall charger, displaying a low battery (red with no 'lightning' indicator) then the apple logo. After about 2 mins at the home screen where the battery displays 70%, the ipad's screen blackens and restarts. Never ending cycle.

Another issue is when I plug off the charger the ipad dies (like no battery it depends on the charger).

Please help us. Thank youuuu! Im from a province in the philippines so no apple repair center. :(

Ipad2, ios7.0

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Answer 9

red555

Level 4

2,581 points

Jun 15, 2010 4:58 PM in response to carolweavee

I'd get to a mains supply and charge it with the ipad-included wall charger for a feew hours. If that doesn't bring it up to where it'll turn on, then you probably need to take it to an Apple store for testing.

Or contact:
http://www.apple.com/support/expert/

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Answer 10

Aug 23, 2010 7:48 AM in response to carolweavee

My iPad has another death problem... It's turned of and when i press a button it appears the empty battery with the red line. So hard reset can't take place. Also it's not charging and it's not turns on....

What should i do...?

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Answer 11

Dyfrig

Level 1

4 points

Jul 14, 2010 11:19 AM in response to Khiem Le

Thanks as well, we had the exact same problem. the iPad just wouldn't turn on or respond to the usb cable but after doing this trick a few times it simply turned on again! saved us a lot of hassle with having to go to the Apple store and all that. great tip!

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Answer 12

Aug 24, 2011 2:43 PM in response to carolweavee

Same issue found this post here on Google search for dead ipad battery, what really bothers me is that my Ipad was completly shut down, I went on Vacation for one week, came back and the ipad that was turned off, was completly dead, now that bothers me because there is no reason for this behavior, plugged up the ipad via the supplied usb port, (nothing) no charge, get the red battery of death,😠

Dug around until I found my un-used AC charger, (took an hour to find it)

And it started up right away, no problems, at all;, showed a 2 percent charge, so regardless of a manual or not, what bothers me is that I have had this ipad for one year, and never had any problems at all out of it, so why a dead battery issue, what is the cause of this behavior, that is what I am interested in learning more about.

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Answer 13

Aug 24, 2010 7:36 AM in response to Khiem Le

Thanks for the sleep/wake + home tip, my Ipad is now safely charging and seems to be working fine. I was almost in a panic as I am on vacation way out in the country and would have had to wait to return to Geneva for Apple assistance.

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Answer 14

Sep 12, 2010 4:41 PM in response to CharlesMPhilly

I had the same problem with my iPad, found this discussion (and another similar one), and tried the two-button trick twice, without success. But then I tried it again with it plugged into the charger, and it worked that time. So that might be worth keeping in mind as well.

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Answer 15

wozwebs

Level 1

58 points

Oct 8, 2010 1:10 AM in response to Chris1601

Mine had 30% battery, left it on charge overnight. Woke up this morning and totally dead. Have tried both buttons at the same time, with it plugged in and without but still nothing.

Will take to the Apple store later

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