Previous 1 2 3 4 Next 185 Replies Latest reply: Jan 25, 2016 9:06 AM by Gmorg92 Go to original post
  • Rizk Level 1 (5 points)
    Many many thanks.
    My iPad is back to life. I hold the wake/sleep button together with the home button for less than 10 seconds, the apple logo came up to the screen and in a few seconds it started working again.
  • Carol70 Level 1 (5 points)
    Sounds like the iPad dying is a common problem. I'm wondering what happens to cause this to happen???

    It happened to me today and my battery was at 85%, so like others it wasn't a low battery or anything that was or wasn't done to the iPad. I also was using it just fine, left it for awhile and when I came back it was totally dead. When this happens, it won't respond by being plugged in to the wall or the computer.

    Fortunately the holding of the sleep button and the home button at the same time will reset it and cause it to start working. That didn't work for me at first but did wake up later when I was about to give up. It suddenly came on so I could stop having a heart attack

    Thanks for the help received on the discussion. This board is wonderful!

  • shuggie51 Level 1 (0 points)
    Thankyou, thankyou for this two button tip!
    Had exactly the same problem - suddenly completely dead. Np reaction when connected to power or to computer. After holding both buttons for about 10 seconds started up with apple logo. Had 83% battery, so that doesn't seem to be an issue.
  • dpreeyore Level 1 (0 points)
    Exactly the same problem. Panic! Battery at 52% when it came back to life with this tip. Also about 10 seconds of 'hold-down'. The power of the Internet wins again! No idea where the tip originated from. Apple? However this appears to be a fairly common problem.
  • Dom_V Level 1 (0 points)
    Hi had same problem, did the home+sleep and could restart my Ipad. Saves me a lot of hassle. Thanks
  • Chit Chat Level 1 (5 points)
    People we are dealing with two different situations. Those of you who were able to restore by going into recovery mode are not faced with what I'm going through this very second.

    My ipad won't sync, won't charge, continuously turns itself on and off by switching from Apple startup to red battery of death screen, will not restore in recovery mode, dfu mode.

    If you're iPad actually syncs with your itunes when connected, and you're giving the option to restore through itunes even though it's not charging, we'll that's yesterdays news.

    I think there is only a couple folks on this thread who are dealing with this issue. Like me for 3 days now of trouble shooting, have what I'm officially calling "iPad Ebola Syndrome"! looks like i'm getting a replacement iPad.

    This could end up being a huge issue for apple and the iPad.
  • NikiRitt Level 1 (0 points)
    THANX a MILLION. That fixed my issue. So happy. Pity that the iPad doesn't come with a more explicit user manual or trouble shooting guidelines. Anyway, thanx again.
  • Rasputin43 Level 1 (0 points)
    Excellent Tip suggesting to use the two buttons together. My ipad was 78% charged but completely dead. For me it only worked by first disconnecting the charger, then holding down the two buttons, then connecting the charger. Sprang into life at that point.
    Thanks again.
  • CASWINSON Level 1 (0 points)
    I have had the same problem a couple of times and I can offer this to "help".
    iPad 64 3G
    iOS 4.2 (or whatever the newest one is at the writing of this)
    Both times this happened the iPad was at 85-89% charge, I had been using it normally, I think one time I was watchning Netflix the other, just surfing using stumbleupon as a app.
    I did not shut down the iPad, I just put it down and expected it to "sleep" after 2 minutes.
    In both instances I came back about 1-3 hours later and it was completely "dead" and would not respond to home or sleep/wake independantly. I plugged it into a wall socket and it did not respond after an hour of "charging". I had to do as others have, and hold both home and sleep/wale for about 15 seconds and it came back. When it did it was again somewhere in the upper 80% of a charge (85% or more)

    It would seem that this problem is related to the "sleep mode" an active screen, and maybe a certain battery percentage (or maybe battery percentage has nothing to do with it, it just do happens that both times mine was at 85%+)
  • satin13 Level 1 (0 points)
    All great fixes - thanks much! But is Apple working on this? Is this a bug? What's up?
  • Judymack62 Level 1 (0 points)
    Thanks so much for the 2 button tip!! I was getting real depressed!!! Someone is so smart!!!!
  • Michael Morgan1 Level 7 (23,830 points)
    Judymack62 wrote:
    Thanks so much for the 2 button tip!! I was getting real depressed!!! Someone is so smart!!!!

    Lots of a smart folks here and, for the rest of us, there's always the manual ...

    From the Tips & Troubleshooting section of the User Guide:

    *Restarting and Resetting iPad*
    If something isn’t working right, try restarting iPad, force quitting an app, or resetting iPad.

    *Restart iPad* Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
    *Force quit an app* Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the app quits.

    +If you can’t turn off iPad or if the problem continues, you may need to reset iPad. This should be done only if turning iPad off and on doesn’t resolve the problem.+

    *Reset iPad: * Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

    *iPad Still Doesn’t Respond After Reset*
    +Reset iPad settings.+ From the Home screen choose Settings > General > Reset > Reset All Settings. All your settings are reset, but your data and media aren’t deleted.
    If that doesn’t work, +erase all content on iPad+. See Resetting iPad.
    If that doesn’t work, +restore the iPad software.+ See Removing a Backup.
  • Holly_Dolly Level 1 (0 points)
    Thank goodness for this forum!

    My iPad was fully charged, 100%! I went to my email, put the iPad down to do something in the kitchen for 5 minutes...came back, and it was dead. Wouldn't respond to anything. I tried the Home + Sleep button trick on my own, but I guess I didn't hold it down long enough, because it did nothing: black screen of death. Plugged it into the wall outlet, and nada.

    Came online to check the forum (typed "iPad dead" in Google) and plugged in the iPad to see if iTunes would wake it up. NOPE.

    Then tried the Home/Sleep button trick again, this time holding it down indefinitely until it suddenly came back to life, at 99% battery. WTH?

    SO glad it's working, but what in the WORLD made it just die for no reason at all? And in case anyone's wondering, I had NO apps running in the background when I first set it down.

    Does Apple know about this issue? Is it a known issue? Is it an OS bug?

    Anyway, thank goodness it's now working, but no telling when it'll do the same AGAIN. Sheesh...that's one very expen$ive door stopper!
  • iPadAd Level 1 (0 points)
    Another case of the same problem under similar circumstances - iPad went to sleep but didn't wake up until the two button reset. I tried to replicate the situation but it's behaving normally.
  • wegras Level 6 (15,070 points)
    Come on guys IT IS A COMPUTER what more do you need to know apart from the guidance above on basic troubleshooting
    ( and so many windows users too )
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