Previous 1 2 Next 15 Replies Latest reply: Sep 3, 2012 11:25 AM by LoverOfTabletPCsNiPods
SpringfieldMH Level 1 Level 1 (0 points)
On iPad, was originally able to go into Settings > Cellular Data > View Account and view the account info. Now cannot. If try using correct email address and password, get message that account or password are incorrect. If try entering just the email address and clicking "forgot password", get "the email address you entered does not match the email address on file for this device".

But the 3G cellular is still working.

Don't know if related, but this problem began after the reports of the 100,000 iPads/users hack. Leads me to wonder if I got hacked.... or more likely if the system/database that "View Account" normally accesses is offline or being reworked by AT&T.

Any suggestions? Best AT&T contact via Internet? By phone #? By local AT&T store? Via Apple? Use iTunes to reset to factory defaults and start over (risk loss of unlimited plan?)?.

Thanks.

iPad, iPhone OS 3.1.3
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