10.6.4 and Quicken Essentials 2010

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10.6.4 and Quicken Essentials 2010

Just updated to 10.6.4 and now my Quicken Essentials for Mac 2010 has suddenly stopped working...will not download transactions from any accounts. NOT happy about this. How do I trash this and revert to 10.6.3. From what I'm reading, this update is junk...steer clear.

21.5 iMac, Mac OS X (10.6.3), OS is actually 10.6.4...(wasn't on list yet)

Posted on Jun 16, 2010 7:36 AM

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Answer 1

Jun 16, 2010 7:41 AM in response to borobuddy

Restore from backup of 10.6.3

Allan

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Answer 2

Jun 16, 2010 9:32 AM in response to borobuddy

I have the same issue with 10.6.4. It is hanging on "assigning categories " from the import screen for a bank download via a web connect file. I reverted back to my old version of Quicken for 2007

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Answer 3

jim pace

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Jun 16, 2010 12:19 PM in response to borobuddy

Thank God I thought it was just me. Sixteen years using Apple and this is the first time I have any trouble with an OS update. First I had errors installing 10.6.4, then Quicken Essentials would not download my banks transactions either which is obviously a little disheartening. Gladly, in a weird way, other people having problems makes me feel a little better. The problem should be fixed since it it out there.
Quicken Essentials just hangs and then times out. This morning it could not even connect to my banks

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Answer 4

borobuddy Author

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Jun 16, 2010 3:19 PM in response to jim pace

actually, i have finally gotten quicken 2010 to work properly again (i hope!) though not sure how or why. was attempting to restore to 10.3 as allan suggested (thanks, allan) but ran into problems w/ that. then i couldn't empty my trash. did a google on error code (8003) and did a "safe reboot" as follows: shut down mac, waited 30 seconds, restarted while holding down left shift key until after apple logo and spinning ball appeared, after which i had to re-login. still had some problems emptying all trash at first but finally got it all emptied. have restarted several times today btw. went back to quicken afterwards and suddenly it's working properly again though at first i had to re-enter password to re-connect. so there's hope. 🙂 try rebooting in safe mode and see if that helps. but again, i have no idea if that's really what solved the issue. this is strange but good luck!

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Answer 5

borobuddy Author

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Jun 16, 2010 3:50 PM in response to borobuddy

ok so after i posted the above i restarted my computer, after which suddenly quicken failed on download attempts again. (initially it just wouldn't respond at all to download requests.) this led me to think quicken would only work properly when booted in safe mode, but after restarting yet again, suddenly quicken is working properly again. so perhaps a safe reboot followed by several restarts is the answer? have no idea...though perhaps at least some clues are emerging...strange to say the least!

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Answer 6

borobuddy Author

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Jun 16, 2010 3:54 PM in response to borobuddy

oh but wait...my internet connection also went down around that time and reset modem as well upon restart, so perhaps failed download attempts (this time) were just related to that. sorry for the numerous threads. more thinking before replying in future 🙂

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Answer 7

baltwo

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Jun 16, 2010 3:58 PM in response to borobuddy

Do note that in safe mode, 3rd-party apps, including Quicken's, shouldn't work. More than likely, besides the Internet connection thing, you had a faulty installation. Backup everything and download & install the 10.6.4 COMBO update, repair permissions, and restart.

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Answer 8

borobuddy Author

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Jun 17, 2010 5:37 AM in response to baltwo

thanks...even though i finally quit having problems w/ quicken I followed your advice just to be safe. helpful and much appreciated!

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Answer 9

baltwo

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Jun 17, 2010 10:04 AM in response to borobuddy

Thanks for the feedback. Good computing.

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Answer 10

Jun 17, 2010 10:38 AM in response to borobuddy

borobuddy wrote:
Just updated to 10.6.4 and now my Quicken Essentials for Mac 2010 has suddenly stopped working...will not download transactions from any accounts. NOT happy about this. How do I trash this and revert to 10.6.3. From what I'm reading, this update is junk...steer clear.

*So is 10.6.4 a piece of junk and everyone should "steer clear" like you say?*

Please let everyone know more about this.

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Answer 11

Jun 18, 2010 1:09 PM in response to baltwo

I had the same problem downloading transactions after the 10.6.4. upgrade. A boot in Safe Mode, followed by a permissions repair and a subsequent normal reboot, had Quicken Essentials downloading transactions again.

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Answer 12

borobuddy Author

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Jun 19, 2010 8:12 AM in response to Joseph Kriz

i was very annoyed at first and the forums are showing LOTS of issues w/ this update, but so far all now seems ok on my end. considering this report, i'm now glad i did the update:
http://www.appleinsider.com/articles/10/06/18/applequietly_includes_malware_prevention_update_in_mac_os_x_10_64.html

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Answer 13

Jun 19, 2010 1:55 PM in response to borobuddy

Great.

Glad to hear everything is working good for you now.

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