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10.6.4 / iTunes complete FREEZE

I'm on 2.4 GHz IC2D iMac. I just updated to 10.6.4 this morning.

I usually listen to iTunes in the background as I write emails or use Safari.
I keep iTunes in the "mini-player" mode. Since updating to 10.6.4, every
time I hit the "+" button to maximize iTunes from mini-player mode, the finder freezes.
The music still plays, the mouse cursor still moves but everything else
(and I mean everything) is completely frozen.

I have to use the power-button to turn off and reboot.

Any ideas?

<Edited by Host>

iMac, Mac OS X (10.6.3)

Posted on Jun 16, 2010 9:49 AM

Reply
19 replies

Jun 16, 2010 12:07 PM in response to ph47

Found this at the time of the crash:

6/16/10 11:25:52 AM kernel ** Device in slot: SLOT--1 **
6/16/10 11:25:52 AM kernel ** GPU Debug Info Start **
6/16/10 11:25:52 AM kernel 0x000094c8
6/16/10 11:25:52 AM kernel 0x000000d6
6/16/10 11:25:52 AM kernel 0x00000001
6/16/10 11:25:52 AM kernel 0x00000018
6/16/10 11:25:52 AM kernel 0x00009052
6/16/10 11:25:52 AM kernel 0x00000001

Jun 16, 2010 7:52 PM in response to ph47

I have this problem as well. Istalled 10.6.4 and itunes 9.2 and now I can not get into my iMAC. I was synning my iphone and itunes froze up. A restart has not worked. At the login screen nothing happens. How can I get into my system. THe mouse works, but I can't select a user to login. Frustrating. It worked before I installed itunes 9.2. For some reason my MACBOOK that's 2 years old works fine.

Jun 17, 2010 4:41 PM in response to ph47

iTunes 9.2 doesn't solve it for me. System ALMOST totally unresponsive.
It took over 20 minutes for the 3 finger salute to pop up.
Killing iTunes did not immediately fix the problem, but it slowly improved.
Load average was over 1, but not by much.
Here is some log info:

2010/06/18 6:31:50 iTunes[389] AMDServiceConnectionSendMessage (thread 0xa0b2a500): Could not send message size: Broken pipe
2010/06/18 6:31:50 KernelEventAgent[31] tid 00000000 received event(s) VQ_DEAD (32)
2010/06/18 6:31:51 iTunes[389] _NotificationSocketReadCallback (thread 0xa0b2a500): Unexpected connection closure...
2010/06/18 6:31:51 iTunes[389] AMDServiceConnectionInvalidate (thread 0xa0b2a500): shutdown(37) failed: Socket is not connected
2010/06/18 6:31:51 [0x0-0x27027].com.macroplant.PhoneDisk[315] PhoneDisk@fuse0 unmount from /Volumes/rt’s iPhone
2010/06/18 6:34:16 com.apple.backupd[950] Copied 220 files (14 KB) from volume Macintosh HD.
2010/06/18 6:38:27 com.apple.backupd[950] Waiting for Spotlight to finish indexing /Volumes/Backup2T 1/Backups.backupdb
2010/06/18 6:38:33 com.apple.backupd[950] Copied 649 files (269.2 MB) from volume iTunes.
2010/06/18 6:43:05 com.apple.backupd[950] Copied 3125 files (275.9 MB) from volume Users.
2010/06/18 6:43:41 com.apple.backupd[950] No pre-backup thinning needed: 3.50 GB requested (including padding), 210.84 GB available
2010/06/18 6:45:55 com.apple.backupd[950] Copied 101 files (130 bytes) from volume Macintosh HD.
2010/06/18 6:47:23 com.apple.backupd[950] Copied 143 files (132.4 MB) from volume iTunes.
2010/06/18 6:48:32 com.apple.backupd[950] Waiting for Spotlight to finish indexing /Volumes/Backup2T 1/Backups.backupdb
2010/06/18 6:51:09 com.apple.backupd[950] Copied 2218 files (173.8 MB) from volume Users.
2010/06/18 6:52:12 com.apple.backupd[950] Starting post-backup thinning
2010/06/18 7:06:26 com.apple.backupd[950] Waiting for Spotlight to finish indexing /Volumes/Backup2T 1/Backups.backupdb
2010/06/18 7:06:26 com.apple.launchd[1] (0x100301230.mach_init.mdworker[4643]) Exited: Killed
2010/06/18 7:10:04 com.apple.backupd[950] Deleted backup /Volumes/Backup2T 1/Backups.backupdb/rt/2010-06-16-174417: 210.66 GB now available
2010/06/18 7:10:04 com.apple.backupd[950] Post-back up thinning complete: 1 expired backups removed
2010/06/18 7:13:52 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/Resources/SpeechSynthesisServer.app/Content s/MacOS/SpeechSynthesisServer[303] CGSKeyTranslateInitialize: KLGetCurrentKeyboardLayout or KLGetKeyboardLayoutProperty is not available, fall back to USA keymap
2010/06/18 7:14:30 iTunes[389] sendmessage (thread 0xb03a7000): Could not securely send message size 406: SSL ERRORSYSCALL errno (Broken pipe)
2010/06/18 7:14:30 iTunes[389] AMDeviceStopSession (thread 0xb03a7000): Could not stop session with device: kAMDUndefinedError
2010/06/18 7:14:31 iTunes[389] sendmessage (thread 0xb03a7000): Could not securely send message size 325: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
2010/06/18 7:14:40 com.apple.backupd[950] Backup completed successfully.
2010/06/18 7:15:17 iTunes[389] sendmessage (thread 0xa0b2a500): Could not securely send message size 406: SSL ERRORSYSCALL errno (Broken pipe)
2010/06/18 7:15:17 iTunes[389] AMDeviceStopSession (thread 0xa0b2a500): Could not stop session with device: kAMDUndefinedError
2010/06/18 7:15:17 iTunes[389] sendmessage (thread 0xa0b2a500): Could not securely send message size 325: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
2010/06/18 7:16:29 com.apple.backupd[950] Waiting for Spotlight to finish indexing /Volumes/Backup2T 1/Backups.backupdb
2010/06/18 7:16:30 iTunes[389] sendmessage (thread 0xa0b2a500): Could not securely send message size 406: SSL ERRORSYSCALL errno (Broken pipe)
2010/06/18 7:16:30 iTunes[389] AMDeviceStopSession (thread 0xa0b2a500): Could not stop session with device: kAMDUndefinedError
2010/06/18 7:16:30 iTunes[389] sendmessage (thread 0xa0b2a500): Could not securely send message size 325: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
2010/06/18 7:17:55 com.apple.launchd.peruser.501[244] (com.apple.Dock.agent[1778]) Exited with exit code: 1

Jul 3, 2010 11:41 AM in response to ph47

Has anyone tried the following?

Boot into *Safe Mode* by restarting the iMAc when holding down the Shift key until you get the spinning gear wheel. Wait till the Mac has restarted, then restart again normally (i.e. no shift key this time).

Open *Disk Utility*; use the *Verify Dis*k option. If all ok, use the '*Repair Permissions*' option on the Root Directory (top leftmost HDD icon).

Jul 26, 2010 6:06 PM in response to zit

I'm so ******* sick of Snow Leopards's/iTune's BS crashing all the ******* time!!!!!!!

Jul 26 21:00:13 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:13 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:20 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:20 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:28 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:28 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:34 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:34 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:42 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:42 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:50 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:50 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:55 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:00:55 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:00:59 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(16) failed: Bad file descriptor
Jul 26 21:00:59 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(16) failed: Bad file descriptor
Jul 26 21:01:11 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:01:11 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:01:23 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:01:23 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:01:31 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:01:31 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:01:37 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:01:37 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:01:50 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:01:50 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:06 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:02:06 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:14 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:02:14 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:23 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:32 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:02:32 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:37 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:02:37 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:42 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:02:42 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:02:47 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(16) failed: Bad file descriptor
Jul 26 21:02:47 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(16) failed: Bad file descriptor
Jul 26 21:03:00 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(16) failed: Bad file descriptor
Jul 26 21:03:00 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(16) failed: Bad file descriptor
Jul 26 21:03:12 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:03:12 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:03:24 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:03:24 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor
Jul 26 21:03:32 johns-imac-3 com.apple.usbmuxd[41]: MuxSendToClient send failed for 0x1-9ecadeb066bb87728ef75b9c147b20cac602c6ea@0xfa440000:54957->0x211330-iTunes/ com.apple.iTunes:47360: 32 - Broken pipe
Jul 26 21:04:01 johns-imac-3 iTunes[172]: AMDServiceConnectionInvalidate (thread 0xb0830000): shutdown(55) failed: Bad file descriptor
Jul 26 21:04:01 johns-imac-3 iTunes[172]: _AMDServiceConnectionFinalize (thread 0xb0830000): close(55) failed: Bad file descriptor

10.6.4 / iTunes complete FREEZE

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