Error 501; iTunes store shows no images-only underlined links/question mark

Question

Error 501; iTunes store shows no images-only underlined links/question mark

When I open iTunes store, the images show only as boxes with question marks and the text shows as an underlined blue link. When I click on anything I get a Error 501 message. My iTunes library and connection with iPod are unaffected.

I have tried to uninstall iTunes and Quicktime. I have tried uninstalling everything related to Apple/iTunes (including Bonjour) and reinstalling Quicktime by itself (was successful). Everytime I reinstall iTunes, the store appears the same way and is inaccessible. Please help!!

HP Pavilion dv2500 Notebook PC, Windows Vista

Posted on Jun 16, 2010 8:03 PM

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Answer 1

Jun 23, 2010 1:46 PM in response to resident dentist

I am having the exact same problem, with no solution. Have you resolved the problem? Thanks

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Answer 2

zMaestr0

Level 1

0 points

Jul 23, 2010 10:47 AM in response to resident dentist

Same issue on Windows XP Pro system. Looking for solution other than rolling back to a previous version.

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Answer 3

RichyVn

Level 1

0 points

Sep 14, 2010 2:54 AM in response to resident dentist

We have the same issues here with one pc!
Have tried every trick mentioned on the internet but nothing solves this???

*Can someone from Apple please pick this up!!!!*
How long must we strungle with this crazy issue?

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Answer 4

Sep 30, 2010 1:46 PM in response to RichyVn

No one seems to have an answer to this problem. If you find out, please post the solution. Thanks

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Answer 5

Oct 2, 2010 1:19 PM in response to resident dentist

I have the same problem with our system. I contacted the Apple Help Department and they tried to help me via email (same fixes, uninstall, reinstall - same problem), but the problem persists. I can't preview the songs either and would like Apple to step up and help us all out!

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