5 Replies Latest reply: Jun 21, 2010 5:38 PM by miloutwo
TheHighStrungLoner Level 1 Level 1 (0 points)
I am unable to install iTunes 9.2. I get a message that says there's been an error and that the installation could not complete. It happens when I use Software Update or the stand-alone installer. The console gives me identical messages every time. I have included those below. I have repaired permissions. Can anyone help??

Thanks!

10/06/17 1:31:56 AM Software Update[21816] Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: no matching architecture in universal wrapper
10/06/17 1:31:56 AM [0x0-0x1dd1dd].com.apple.SoftwareUpdate[21816] Software Update: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/QXPScriptingAdditions.osax" declares no loadable handlers.
10/06/17 1:33:01 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC Audio Unit plug-in.pkg
10/06/17 1:33:01 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC Support Files.pkg
10/06/17 1:33:01 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC VST plug-in.pkg
10/06/17 1:33:01 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CPDEMO Support Files.pkg
10/06/17 1:33:01 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CSDEMO Support Files.pkg
10/06/17 1:33:04 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Remove Old Sierra Drivers.pkg
10/06/17 1:33:04 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Sprint SmartView Caches.pkg
10/06/17 1:33:04 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Sprint SmartView.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC Audio Unit plug-in.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC Support Files.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CC VST plug-in.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CPDEMO Support Files.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/CSDEMO Support Files.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Remove Old Sierra Drivers.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Sprint SmartView Caches.pkg
10/06/17 1:37:44 AM Software Update[21816] PackageKit: * Missing bundle identifier: /Library/Receipts/Sprint SmartView.pkg

15" MacBook Pro 2.53 GHz, 4 GB, Mac OS X (10.6.4)
  • Mike Johnson12 Level 5 Level 5 (6,420 points)
    No need to double post.

    Go to HD>Library>Receipts>iTunesX.pkg - remove the iTunesX.pkg to the trash and then try to install iTunes.

    MJ
  • TheHighStrungLoner Level 1 Level 1 (0 points)
    Thanks but that didn't work.

    Sorry about the repost. I wanted to make sure it was in the Mac forum.
  • bluebird hill Level 1 Level 1 (0 points)
    I am having the exact same problem. I get an error when I try to install iTunes 9.2 using Software Update. It states that it cannot connect to the update server and I should make sure I am connected to the internet. I am connected. Any ideas anyone? This is the first time I have not been able to install an update of any kind on my computer. I am running Mac OS X (10.6.4) Snow Leopard and currently have iTunes 9.1.1
  • TheHighStrungLoner Level 1 Level 1 (0 points)
    I finally got iTunes 9.2 to install. It was way more complicated than it needed to be, though. First I tried erasing my hard drive, reinstalling the system, restoring from a Time Machine backup and then doing system updates including 10.6.4 and iTunes. I got the same error message Software Update tried to update iTunes. What worked was this, in this order: erasing my hard drive, reinstalling Snow Leopard, updating iTunes to 9.2 before installing the rest of the system updates, finally restoring from Time Machine. Ugh. Anyway, now I'm ready for iOS 4!
  • miloutwo Level 1 Level 1 (0 points)
    I had this problem as I tried to update my iPod Touch to iOS 4.0: no connectivity between my Mac and my iPod, and then, to resolve the problem, as per Apple's instructions, I re-installed iTunes, only to find that I couldn't: "there were errors installing the software". I've deleted iTunesX.pkg: no joy; I can't conceive of reinstalling the OS: I'd lose too much. My OS is Tiger (10.4.11); my QuickTime and Safari are up to date (7.2 and 4.1, respectively). Thanks for any help you can give.

    miloutwo