How to see Exchange Public Folders in Mail?

Question

How to see Exchange Public Folders in Mail?

I've got a client who uses Mail.app to access his Exchange 2007 account. Is it possible to see the Public Folders in Exchange from Mail? How do I get to them?

MacBook Pro 15", Mac OS X (10.6.4), Mail 4.3, Exchange 2007

Posted on Jun 18, 2010 8:33 AM

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Answer 1

Jun 18, 2010 3:42 PM in response to bill.robertson

At this time it is no possible to get public folders using the default mail.app

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Answer 2

Jun 21, 2010 11:40 AM in response to Community User

dpetree,

Thank you for your reply. Do you have a reference to any documentation, either Apple or Microsoft, that says this explicitly?

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Answer 3

Jun 21, 2010 11:54 AM in response to bill.robertson

No, I got hands on information. But if you get any documentation, pass it along.

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Answer 4

Fillman

Level 1

15 points

Jun 27, 2010 4:56 PM in response to bill.robertson

I've just got public folders working in Mail.app with Exchange. Go to your Exchange folders list in the side panel and select Public Folders. Right mouse or ctrl click to bring up Account Info panel.

Select subscription list tab and wait for the list to populate with available folders. Then go through and select only the folders that you want.

Synchronise and you're done.

If you've ever previously shut off public folder synchronisation by changing permissions drill down into ~/library/mail/Exchange x@x/public folders and make sure read & write is possible.

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Answer 5

Jun 28, 2010 7:16 AM in response to Fillman

Fillman,

Unfortunately, I don't see Public Folders in the list of folders in the Exchange mailbox.

I'm guessing there's something missing in the account settings to point to the Public folders. I know in Entourage there's a line in the setup specifically for that, but I can't find it in Mail.

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Answer 6

faent

Level 1

0 points

Jul 6, 2010 1:26 PM in response to bill.robertson

Could there also be a difference in how you access Exchange (e.g. "native" vs "IMAP")?

I don't see a Public folder in my right panel either

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Answer 7

Fillman

Level 1

15 points

Jul 6, 2010 3:54 PM in response to faent

My connection is set up as "Exchange IMAP" with connection as domain\username and IP addresses for Exchange Server. Not sure of Exchange version which may be another issue for you.

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Answer 8

Jul 7, 2010 10:54 AM in response to Fillman

Our establishment uses the same hostname that's used by the Web Access client, that is, with browsers, and also used by iPhone and other ActiveSync devices.

So, it's not an IMAP connection.

In Entourage, there's a separate entry for connecting to the Public Folders, which is servername/Public, but I can't figure out where to put this in the Mail account settings.

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Answer 9

Jul 23, 2010 3:42 PM in response to bill.robertson

I am happy to say that you can get public folders with Outlook 2011 for mac. I have it installed and working well with AppRiver's Hosted Exchange.

You can also import from a .pst file.

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