Bottom pan bulging - NOT A BATTERY ISSUE
I just got my MacBook back from AppleCare and no one can explain what the problem was so I'm throwing this out there. I was using the MacBook to type some documents on a flat, clean desk when it suddenly moved. It sort of wobbled. The first thought was that it might be the wonderful battery expanding and about to go boom. So I quickly shut the lid and backed away. Several minutes later I turned it over to find the bottom pan - not the battery door - warped outwards slightly. I took off the battery door and the battery was just fine. Repeat: The battery is fine. However the bottom pan and expanded so much that it ripped over two screws holding it to the frame before settling back down.
I called AppleCare and they had no idea so they said go right now to the Apple store. Bless the hearts of my local store they fit me in that day. The guy looked at it and said and I quote "It looks like a little alien tried to give birth in there." He opened it up but didn't see anything wrong with it but said it's definitely a safety issue so he's going to send it to the repair center. Thus whisked away was my precious baby. I was told to call AppleCare the next day to make sure they understood precisely what was going on, explicitly that this was NOT a battery issue. So I did. Never the less every single person I spoke to automatically assumed it was the battery. No one had a clue what it could be.
Today I got it back (bless you AppleCare, repaired and back to me in less than 5 days!) and I see they replaced the bottom pan and the battery door, but that's it. No one at AppleCare can tell me what the techs saw, thought, did etc. further.
Any ideas?
There's one more bit of info that might help: A few months after I got this MacBook (April 2009) I had a problem where any usb device would crash it. The techs at the store took it and replaced the motherboard, but the problem persisted. Finally one of them plugged in an external HD with an OS on it and miraculous it worked. The problem was the OS, not the hardware. So I reinstalled the OS and all worked well, however the system serial number was blank in More Info (About this Mac). Apple techs said this happens sometimes and there's nothing they can do. Well, now since being returned this second time the serial number is back! SHRUGS
So. Anybody else got a Mac trying to give birth? Thanks!
I called AppleCare and they had no idea so they said go right now to the Apple store. Bless the hearts of my local store they fit me in that day. The guy looked at it and said and I quote "It looks like a little alien tried to give birth in there." He opened it up but didn't see anything wrong with it but said it's definitely a safety issue so he's going to send it to the repair center. Thus whisked away was my precious baby. I was told to call AppleCare the next day to make sure they understood precisely what was going on, explicitly that this was NOT a battery issue. So I did. Never the less every single person I spoke to automatically assumed it was the battery. No one had a clue what it could be.
Today I got it back (bless you AppleCare, repaired and back to me in less than 5 days!) and I see they replaced the bottom pan and the battery door, but that's it. No one at AppleCare can tell me what the techs saw, thought, did etc. further.
Any ideas?
There's one more bit of info that might help: A few months after I got this MacBook (April 2009) I had a problem where any usb device would crash it. The techs at the store took it and replaced the motherboard, but the problem persisted. Finally one of them plugged in an external HD with an OS on it and miraculous it worked. The problem was the OS, not the hardware. So I reinstalled the OS and all worked well, however the system serial number was blank in More Info (About this Mac). Apple techs said this happens sometimes and there's nothing they can do. Well, now since being returned this second time the serial number is back! SHRUGS
So. Anybody else got a Mac trying to give birth? Thanks!
All, Mac OS X (10.5.4)
