Previous 1 2 Next 15 Replies Latest reply: Aug 4, 2010 8:49 AM by JonnyiPad
gspiggle Level 1 (0 points)
I have had my iPod Touch for about one year and have synced with my PC (XP) without incident during that time. Yesterday something happened while connecting with iTunes and I have not been able to find the solution on this board or others. Maybe the charge remaining in the iPod was insufficient. The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.

On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly.

I am at the end of my rope. I hope somebody that can help me will read this. Thanks.
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