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Unknown Album - problem following update to 9.2

Just updated iTunes to 9.2 (all other software is latest versions)

Following error found

In Music folder

1. Select an existing track
2. Get Info
3. Info displayed (all as should be Track Name Album name etc and Artwork all ok)
4. Amend the Artist name (I just took a . out)
5. Click OK

That track is now displayed as Unknown Album with no Album Artwork

You can check the Get Info pop up for the amended track and all the information is shown correctly including the amended Artist Name Album Name and Artwork)

This procedure always worked before I upgraded to iTunes 9.2

If you have 9.1 or 9.2 can you try it too and post results here?

This is the very first problem I've encountered with any Apple product since I got my Mac Book 18 months ago 😟

Many Thanks

Mac OS X (10.6.3)

Posted on Jun 20, 2010 8:35 AM

Reply
28 replies

Jun 20, 2010 8:51 AM in response to dynapop

OK an update

- this problem is repeatable using any tracks in my iTunes Library

However If you make the amendment an then get the Unknown Album text with no Album Artwork

Then Shut iTunes down and re start the iTunes app again -

Hey Presto - everything is shown as it should be -

Must be a bug in iTunes 9.2 which is a shame cos I enjoyed tell everyone to get a Mac cos I'd never ever had a problem ...

Aug 23, 2010 1:58 PM in response to murray98

Looks a variant of the problem I saw on back on 9.1 http://discussions.apple.com/thread.jspa?threadID=2419147&tstart=0 which I thought had been fixed, although now I'm not so sure. It might just be intermittent. Since most of my library is pretty tightly organised it's rare that I need to change anything and I've only got so much time to test things that aren't causing me a problem right now...

tt2

Sep 20, 2010 5:54 AM in response to dynapop

Hi folks,
I am using my iMac almost only as a music machine and faced the same error since iTunes9.2. Meanwhile I am on iTunes10x and I am a little anoid that this bug still hasn't been fixed. It can't be magic and it is really the only issue I faced so far with my Mac. thanks anyway for the suggested work around. At least it works though it isn't ideal.

Unknown Album - problem following update to 9.2

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