Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes stuck on Genius recommendations

Since upgrading to 9.2, iTunes will not go to the home screen; it remains "stuck" on the genius recommendations page. You can choose between the various genres but you cannot get back to the main page.

Anyone else have this problem?

Anyone figure out a solution?

Ipad, iPhone OS 3.1.3

Posted on Jun 20, 2010 6:39 PM

Reply
10 replies

Jun 22, 2010 10:22 AM in response to Bluesteel310

Been having the same problem. Read one of the above messages, it started for me too after clearing Safari history. Just figured it out (a workaround, anyway):

Open a program that will link you into the iTunes store, I used Shazam. Tag a song, then click the tab to 'purchase in itunes'. iTunes will open, you'll get your music selection window on top of iTunes (background may go grey for a moment). Close out the album or song selection, and all should be back to normal.

Jul 3, 2010 1:22 AM in response to The Jason Rice

I think there is a quicker way than needing to use a second app like Shazam. If you are stuck in genius mode in (e.g films), go to an alternative tab (e.g. music) and select a tab that is not genius then quit the iTunes app. When you re-open the app and go back to the original tab that was stuck in 'genius mode' you should find that it has defaulted back to 'featured' and the three buttons at the top have returned and you can browse again. So looks like the key thing here is never to quit the iTunes app in genius mode for any of the sections until Apple fix the bug.

Message was edited by: Bazzy K

iTunes stuck on Genius recommendations

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.