4 Replies Latest reply: Jun 20, 2010 9:24 PM by stevelawrencechch
stevelawrencechch Level 1 Level 1 (15 points)
I have an iPhone 3GS which I use on Telecom in New Zealand. When I hit the voicemail icon it says on the screen 'Cannot Connect to Voicemail - Call your service provider for assistance'. I have seen that I should be able to set the voicemail number by dialing 5005*VMnumber#. When I do that, I hit call and the screen flashes for a split second and that is all -- I still cannot access my voicemail.

I am trying to understand the relationship of the SIM card to the voicemail number -- When you hit the voicemail icon is it pulling the number to dial off of the SIM card or is stored in the phone's memory somewhere? My guess is that the SIM cards for my carrier do not support the storing of the voicemail number on the SIM... any ideas?

Steve

iMac (early 2009) 20" / 2.66Mhz Core2Duo /, Mac OS X (10.6.2)