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Installing 4.0: It has taken 1 hr to backup and not done yet?

I downloaded IOS 4.0, no problem;

But as the first task, it is backing up and it is almost one hour?

Of course, I already backed up before I downloaded.

Anyone have a similar experience?

Apple 2.4, 13" MacBook Pro, Mac OS X (10.6.4), iPhone 3G, 20" Cinema Display

Posted on Jun 21, 2010 11:26 AM

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190 replies

Jun 21, 2010 11:43 AM in response to bramfoto

Hi all,

FYI I have an iPhone 3G running on the latest version of iTunes on the latest newly-updated version of Mac OS X.

It's been backing up for over an hour.

After a bit of digging I've found that loads of people are having this issue. It actually IS doing something, but either the status bar isn't updating properly or for some reason it is actually going very very slow.

I've found something reassuring, but before you follow any instructions please read them all before doing anything.

To make sure that it is doing something, you can go to finder, and go to this path:

your username
Library
Application Support
MobileSync
Backup

Go into List View and order by Date Modified. You'll see a folder with a very recent time there. If you click the disclosure arrow (the arrow to the left of the folder name) you will see a list of files and you will see that stuff is happening.

Be VERY VERY careful with the files and folders here, if you muck about you'll kill all your backups.

You can also right click the folder name and choose Get Info to see the file size going up. For example on mine, it's been updating for about an hour and it's done 168.4mb.

If anything else interesting happens during my upgrade experience I'll update here.

Cheers


Chris

Jun 21, 2010 11:54 AM in response to bramfoto

bramfoto wrote:
YES, Itunes 9.2, but using a 3G. Do you think it matters? How did yours go?


Not sure, I'm at work, I'll check the update out later though.
I'm not surprised, though. I've done a ton of backups/restores over the past few years and its gotten exponentially faster, but I still find that if you go a few days/weeks without doing a regular sync, than it can take quite a few minutes. And my 16gb phone is completely filled to the brim so a restore for me may take a good hour or so. I will be upgrading to the 32gb White iPhone 4 this summer.

Installing 4.0: It has taken 1 hr to backup and not done yet?

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