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There are purchased items on the iPod that have not been transferred?

I am really sorry for duplicating this thread, but I don't think it will get much attention in the other forum.

I am trying to restore my iPod Touch 3G (iOS 4, iTunes 9.2) so that I can install the official iOS 4 that was released today. My iOS is a GM seed. I know that since I am not a developer I shouldn't have the GM seed, but I thought that it was the final release.

Anyway, when I try to restore it, I get an error telling me that:

"There are purchased items on the iPod "John's iPod" that have not been transferred to your iTunes library. If you restore this iPod, these items will be erased and you will have to purchase them again..."

As you can understand, I don't want to lose any purchases. I don't actually know what purchases it is referring to, because I have quite a few purchases.

Here are the things I have tried:

Syncing multiple times
Doing a "Transfer purchases" (by right clicking the iPod in the sidebar) multiple times.
Restart iTunes
Restart the iPod
Check Google for any solutions, and the few that were there I had already tried.

How do I solve this, or be assured that there aren't actually any un-transferred purchases?

Also, if you know the answer, how do I 'replace' my GM seed with the 'real' iOS 4?

ANTANI Spydo (Custom), Windows 7

Posted on Jun 21, 2010 2:36 PM

Reply
79 replies

Jun 21, 2010 2:50 PM in response to Frogging101

I'm sorry to say, I don't have a solution, just the same problem. In my case, I'm getting the error with an iPhone, but it reads the same otherwise. Likewise, I have synched several times and cannot for the life of me figure out what I might have purchased that isn't showing up in iTunes.
The only thing I can think of is that the subscription to video streaming MobiTV that I bought isn't "transferring", but I wouldn't expect it too. Anyone have a solution?

Jun 21, 2010 5:34 PM in response to Frogging101

I received the same message trying to upgrade my iPhone to iOS4. Below is what I saw and did.

Under the iPhone device on the left, there was just one song in the Purchased playlist. That song was not on my MBPro. I manually manage my music so the song was never sync'd.

I changed the sync settings to have iTunes sync and then selected a few key playlists and the Purchased playlist. I then did a sync again. The song was then copied to the MBPro and that Purchased folder under the iPhone now has all my other songs from the Purchased folder from the MBPro.

Hope that helps.

--Jeff

Jun 21, 2010 5:53 PM in response to Frogging101

I had this same problem. I compared the "puchased on xxxx's iphone" playlist on the iphone itself with the one in itunes after syncing and noticed that there is one song there on my iphone that was not in the itunes playlist, but it is in my main library. I'm not sure how that happened (maybe I mistakenly purchased it twice in a moment of haste -- once on iphone once on the PC?). In any case I decided to ignore the warning and proceed with the update. You should double check these playlists in both places and see if you have any similar discrepencies.

Jun 21, 2010 11:25 PM in response to Frogging101

I had the same problem with my Touch. Right clicking the device and selecting "Transfer Purchases" didn't fix it. I noticed that I had purchased the same song twice, once on the iPod and once in iTunes, so I deleted the song from my iTunes library and then selected "Transfer Purchases" again. It copied the song back into my music library, and now I guess iTunes considers the song as identical, because it is now letting me upgrade the iPod.

Hope that helps you.

Jun 22, 2010 3:14 AM in response to Frogging101

Ok so lets be clear that the right click / file > transfer purchases ISNT working!

Im having the same problem with my iPhone.. I also manually manage my music etc but i have a feeling mine is to do with an app not music as ive never purchased music via the phone. And If i choose to sync aps it says "All applications and their data on iphone will be replaced with that in the itunes library". Why would i want to do that? I purchase most of my apps on my iPhone and use them on my iPhone.. not my computer! Too scared to go ahead with this in case it erases all my aps..
Ive synced, Ive transfered... Any suggestions to this?

Jun 22, 2010 7:32 AM in response to Ian Epp

Hi folks,

I am pleased to be able to tell you that the solution seems to be simple. It turns out you need to authorise the computer you run iTunes on. Go to store > authorise this computer and enter your iTunes account name and password. You should get a confirmation message. Now when you use the right click <transfer purchases> option on your iphone (under devices) you should see that all your apps have been backed up to the computer. God bless forums!

There are purchased items on the iPod that have not been transferred?

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