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Audiobooks not recognized after iOS4 upgrade

My audiobooks are not recognized by my iPhone after upgrading to iOS4. They worked fine prior to upgrade. They sync, but are not seen by the ipod app. When I select audiobooks it displays a white image with "No Audiobooks" on it. I know they are transferred to my iPhone because they show up in iTunes-Devices-iPhone-Books, and eat up a lot of memory. The only way I can get them to play is if I create a playlist and sync it, and select playlists. Anyone else have this problem?

3GS, iOS 4

Posted on Jun 21, 2010 4:39 PM

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35 replies

Jun 21, 2010 6:42 PM in response to lboitetd

Upon further experimentation, I have found that videos are not recognized either. I can search for, and find, the audiobook files, but not the video files.
Instead of m4b files I tried using mp3 audiobooks, tagged as such, but that didn't work. If I tag them as music, they show up. I have a genius appointment tomorrow. Hope that helps. As of now, I don't know if it is an iPhone problem or an iTunes problem, or both.

Jun 22, 2010 8:51 AM in response to Michael Waltonen

Checking the Books genre did not help me. It only brought in some CD audiobooks we loaded to iTunes, not my extensive audible library (or parts thereof). In fact, audiobooks is missing as a genre in iTunes now.

Searching the homescreen also did not help me. I noticed after upgrading to iOS4 that I had a lot more space on my iPhone. Now I know why...my audiobooks did not come over.

Jun 22, 2010 12:21 PM in response to lboitetd

Just got back from my Genius appt. Their solutions:
Create a new account and try syncing to that account or try syncing to another computer.
If the problem persists, restore your iPhone, using the new phone setting.
If the problem is fixed, reinstall iTunes. They gave me the following links to follow:
http://support.apple.com/kb/TS1591?viewlocale=en_US
http://support.apple.com/kb/HT1747?viewlocale=en_US

Hope this helps out. Since this could take some time, I'll be trying it over the weekend because I need my phone for work.

Audiobooks not recognized after iOS4 upgrade

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