Previous 1 2 3 Next 73 Replies Latest reply: Jul 11, 2010 5:43 PM by rjmoman
Blacksmurf29 Level 1 Level 1
so it seems I too have joined the ranks of non-working iPhone 3G members. Im sooooo mad because no one from Apple has responded, put an URGENT message anywhere.
-402653077 is the second error I got, the first was something like -4026530.....
Has ANYONE been able to use the DFU setting to restore. I can't even do this. The only thing that does work is turning the phone off holding the two buttons down for over 15 secs. Odd the website says do not disconnect your phone while updating but in my situation iTunes stopped syncing.
Now as i sit here and type iTunes tries to sync the update on the loading screen that only shows the apple icon and the progress bar. (Black background)

Asus, Windows 7
  • spartanjrh Level 1 Level 1
    Same problem here with upgrade on 3G. I exited the restore but the iphone just goes back to a sync which results in the same error. Have to believe someone at Apple knows how to fix this but in the meantime I have a nice paperweight...
  • james121 Level 1 Level 1
    ive got exactly the same problem, anyone know how to fix it ??!!!!!!!!!!!!
  • rnelson81 Level 1 Level 1
    I'm having the exact same errors as everyone else in this thread. My phone now appears to be stuck in a continuous loop of rebooting and then trying to load. The status bar gets to about 20% on the phone's screen then it reboots and starts over again.

    I would call apple to make an appointment for phone support, but... I can't because I can't use my phone.

    I've never had so much trouble with an Apple product. This is making me seriously re-think my iPhone addiction.
  • lemcm88 Level 1 Level 1
    I am having the same issue as well. Has anyone figured out how to fix this yet?
  • WarrenTB Level 1 Level 1
    I am having exactly the same issue. Quite frustrating to say the least
  • tinear10 Level 1 Level 1
    Same story here. Thank you Apple. You have blown at least a days work for me.
  • fabiga5 Level 1 Level 1
    I am also experiencing the exact same problem. The phone just quit working during the update process and I received the 402653077 error code and now it just tries to keep reinstalling and quiting about 1/4 of the way through with endless restarts. Apple, please find a solution to this problem ASAP!!
  • Blacksmurf29 Level 1 Level 1
    GUYS i did manage to get the phone to DFU mode....not the normal instructions. Though that will not bascially thinks you have a phone that needs an OS and will update and restore.
    "Restore" means the phone has no apps, just the default that comes with the 3g.
    Seems I will have to manually add any and everything I had back until a fix comes. Even my prior backups began will not work and causes the orignal problem. Seems we got ******* on...
  • Blacksmurf29 Level 1 Level 1
    keep in mind this only makes it so u can do something on the phone. iTunes seems to want you to restore...DONT
    until someone at Apple fixes the problem seemingly that is witht he phone communication to iTunes
  • chadster1313 Level 1 Level 1
    This is my exact issue as well. Have any fixes been posted or suggested yet?
  • ExRoc Level 1 Level 1
    My iphone 3G has also locked up and unable to complete update. Hope someone has a suggestion on how to fix this.
  • BrickPhone3G Level 1 Level 1
    +1 bricked.

    I thought it was offensive that Apple deliberately nerfed bluetooth and backgrounds that the 3G could handle. Still, what's the worst that could happen, I reasoned?

    Oh, yeah... A brick that's still under a 2 year phone service contract. And I thought I was offended before.
  • modeboy Level 1 Level 1
    I'm having the same issue on my 3G. I was able to do the restore thing and get access to the blank phone on OS4, but any restore I try to do from a previous backup makes the phone lockup and reboot. DAMMIT!

  • BrickPhone3G Level 1 Level 1
    For what it's worth...

    DFU gets it back to a blanked OS4 install.
    (To get to DFU, hold home and sleep for exactly ten seconds, release sleep and continue holding home for exactly ten more seconds, release both, all while plugged in to your Mac/PC)

    iTunes then resumes "Restoring iPhone applications..." and continues crashing.

    On the positive side, iOS 4 is now stably installed and it doesn't keep crashing to a powered off state which is an improvement. On the negative side, it looks like it's going to force me to delete my backup, hose my contacts, all that good stuff.
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