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iOS4 update network connection timed out

Hi

I am experiencing a problem downloding the new iOS4 update. I already disabled the windows firewall. The problem persist, the file seems to download fine on iTunes but at the end the process the same message shows up "Network connection timed out". Any idea how could I solve this. Thanks.

Pc, Windows XP

Posted on Jun 22, 2010 6:48 AM

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13 replies

Jul 3, 2010 3:23 PM in response to mal627

I have had the same problem, i have now tried 5/6 times and same error network timed out..this is garbage.Apple get answer on here now!! I have tried different modes etc to get this working and as of this moment nothing works.Apple the slower you take to respond the more things people try to get it working and could end up losing more info than they need to!! It cost me a lot of money for this phone so I hope your reading this!

Jul 14, 2010 7:41 PM in response to hope2010

I called apple support and they suggested uninstalling itunes and reinstall. But something I didn't know was there is more programs you need to uninstall with itunes. Search apple's website on how to uninstall itunes and it tells you what order to uninstall and what needs to be removed. I did all this step by step, restarted my computer and downloaded the 4.0 software update sucessfully.

Jul 17, 2010 8:38 AM in response to kennett

Is there anyone at Apple that views 'this' as a problem. 'This' = all the comments in this thread.
1-network connection timed out
2-'resume' doesn't resume, it takes it again, from the top, 0kb downloaded (of 579.3MB!!!!!)
3-tried again and again and continues to fail
4-suggest a 'solution' is to uninstall iTunes and reinstall it??!?!??! - you have to be kidding. On top of that, it is 'not easy' to uninstall - you have to go through all of these steps in the right order - just check with the Apple web site about how to uninstall iTunes??!?!??!?!!!??!

This is the sorriest excuse for software I have ever seen. I am running iTunes 9.2.0.61. I just bought iPhone 4. It is iOS4, trying to 'update' to 4.0.1. How can you POSSIBLY need 579.3MB to 'update' from 4 to 4.0.1? How can you possibly not realize you have already loaded 500MB and just resume from where you left off? How can you possibly have a complex procedure to uninstall a product - is there another product anywhere on any PC that is that hard to uninstall? If so, I think you would have a hard time finding it.

I wish someone from Apple would get on this website and provide more guidance/direction. I am running Vista Service Pack 2. My 'network' is simply AT&T DSL - it doesn't seem to be having any problems except with iTunes loading software updates. Any help would be appreciated.

Jul 19, 2010 9:41 AM in response to asdas123

Hello all, I just discovered (thanks to asdas123's comment "... On top of the reinstallation, i too, disabled my esetnod32 antivirus, spyware terminator and lastly, the windows firewall.") that when I simply disable my ESET Nod32 A/V & A/S that my download stopped timing out! I did NOT reinstall iTunes or disable my Windows Firewall. If you continue to have this problem and you do not have ESET Nod32, I recommend disabling your A/V (Anti-Virus) & A/S (Anti-Spyware) software and then executing the "Check for Update" under your Devices ==> iPhone section.

FYI, I am also running with Win XP, iTunes 9.2.0.61, iPhone 3Gs w/ iOS4.

Now, I just hope this update fixes my ability to sync Outlook Contacts!

iOS4 update network connection timed out

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