If I have a reservation email, does that mean I am safe?

I think the answer to this question is yes. But I see a lot of people complaining they made a reservation, called the store, and found they don't have a reservation. Has anyone received email confirmations, and called the apple store and found they don't have one?

I tried to call the apple store the other day and they guaranteed me that I do have one on reserve if I got an email about it, but they wouldn't look it up in their list since I said I had the email confirmation.

Build-it-yourself, Windows 7, also mac mini

Posted on Jun 22, 2010 8:28 AM

21 replies

HawksFan Author

Level 1

9 points

Jun 22, 2010 9:50 AM in response to bandit

Thanks for the info bandit. I'll probably still go there early in the morning, but I may change my mind depending on what the line looks like!

dlflyboy

Level 1

0 points

Jun 22, 2010 6:33 PM in response to steph280

That's for new att subscribers.

Vyper991

Level 1

0 points

Jun 22, 2010 7:00 PM in response to Jack Pollard

Hi Jack, and thanks for the info in your post, puts my mind a bit more at ease. I have the original email, the reminder email and the Apple Store App all say I have one reserved so from what you've said, I should be good. The only thing missing is when I sign in with my AppleID and password on the Tyson's Corner Apple.com page, it shows I have no past or upcoming appointments. I'm going to stop by the store in Tyson's Corner tomorrow on my lunch break just to show them everything I have and make sure I'm good to go but again, I appreciate the info.

Jun 22, 2010 7:09 PM in response to Vyper991

@Vyper: If you received both emails, and the app store says it, you have nothing to worry about. I've called my pickup spot (Mall of America), and the guy said I have one waiting even though the website says nothing. He couldn't explain it, but it is quite common from what I've seen.

Enjoy your new Phone.

Jun 23, 2010 7:04 AM in response to Vyper991

Vyper991; Going through Apple.com and checking reservations will not show your iPhone reservation, it only shows like Genius appointments and what not. You have it showing in the Apple store app, thats really all you should care about, along with all your confirmations your good as gold!!

mimofm

Level 1

0 points

Jun 23, 2010 8:37 AM in response to HawksFan

Yes I am in Ohio and the Apple store is 30 minutes away. I plan on working then leaving early (around 2ish) to pick up my phone. Legally, it is a reservation so I hope they will still have my reserved phone. After all of the issues they have had with this launch, I would hope they have enough and if they don't, I expect a discount!!! Ha ha! I wouldn't even mind waiting another week for mine!

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If I have a reservation email, does that mean I am safe?