I can connect my new iPad to my wiFi router (Actiontec) but after several minutes connection is lost. I need to re-sign in. I worked with Verizon to reset router per Apple instructions (kb/T53304) but nothing helped. Switching from WEP to WPA or WPA2 was useless. Apple folks, please develop a fix!
Same problem here. Don't know if it's just some ipads with the problem. My mom has one and it has not lost its connection at all. Mine after about 10 minutes, I have to reconnect to my router. Really a pain in the neck. Read to return it.
Same for me, 10-15 mins. Sometimes I have to try/dismiss and try up to 5 times, sometimes, the connection comes back after 1 try. Many times I am asked for the WEP key, over and over. This is great since I learned to copy/paste
I really love the iPad ... but I don't understand why this this continues to happen and has not been fixed ... I paid lots of $$$ for this device and frankly, it does not work as advertised.
I work at home, have three laptops, all using WiFi without fail. Verizon Fios is the carrier (unreal speed). The iPad even loses the connection 1 foot from the router. It's never more than 10 feet from the router.
I really don't understand where the outrage is ... I guess it makes little difference to be outraged, but had this been an IBM product, there would be lawsuits, press as much as the oilspill, and general derision of IBM all over the place, but since it's apple, I guess it's like calling the Pope or Dalai Lama a A$$hol&.
Very sad.
PLEASE APPLE, fix the problem. The problem is not my network or it's settings, it's in your expensive little device.
Same proble, 5-10 mins. Sometimes I don't understand why this this continues to happen and has not been fixed
I work at home, have three computers, all using WiFi without fail. The iPad even loses the connection 1 foot from the router. It's never more than 10 feet from the router.
Same problems here. i returned my iPad 32GB- and am waiting for an official fix before i re-buy one again. Two things i just don't understand:
1. i hope someone is able to read this post; i have previously posted about the iPad wifi problems i was having, and my post was quickly deleted; (why?)
2. i wish someone at Apple would acknowledge the problem- all of my other Apple devices (and I have many) work flawlessly in my current wi-fi router setup. Something is different about the iPad software or hardware to make it not work, and i really want to know what it is...
I too experience disconnect issues or have to reenter my wep key every time I use my Ipad. Very frustrating. Sometimes I can just go to settings and select my router from the list of available networks and it will join without asking for the key. It seems the Ipad cannot remember the key. Any known fix for this. Otherwise no complaints about this device.
Same problems here. My iPad would disconnect every now and then, and so I would get a pop-up box and then connect again. Annoying, but I can live with this.
Last night it dropped the connection and is now unable to connect to the network at all. (In fact in settings it can't even see any networks.) iPhones, macbook, etc. all connect fine.
Is returning it to Apple the only way to get this problem acknowledged?
I am having the same issue on my home network only. No problems atbthe office or when traveling, but when on my home network I usually lose the wifi connection and have to log in whenever I access email or web. My home ISP is Verizon FIOS.
Other than this nagging issue I love the iPad. It has replaced my clunky laptop on most business trips. Any ideas what we can do to fix the home issue?
Known issue but not confirmed from Apple as far as I can tell. There are various threads on this iPad issue since day 1 with it not getting along with the ActionTec routers, despite the router not having any other issues with other devices including other Apple products. There are also lots of try this and see if it works, most of them do not or they do at a price of the Actiontec router then not working with something else.
If anyone can confirm Apple saying they are aware of the issue in a link that would be great, I have yet to see an official Apple note on this, if not it may not work till iOS4 later this year or you may need to get another router.
I have had all of the disconnect issues described here, I have changed every conceivable value I could find with no effect. It disconected after 5, or 10 minutes.
Then I read about changing the brightness settings: lower the brightness and turn off auto-brightness. It took a little fiddling but believe it or not it has worked so far. I still am getting crappy reception from my MiFi which is about 12 feet from me, but the iPad has remained connected for over a day! As they say: I'm just saying...
I bought my iPad the first weekend it was available. I immediately started having problems with it dropping the internet connection, requiring me to go in and forget the network and then re-establish the connection. I took it back after a week and the people at the Apple Store told me they hadn't heard of any issues (although it was already all over this forum and I had at least 2 of my posts mysteriously deleted). They gave me a new one and it had the same problem. It's definitely the device. I was able to get a full refund after much trouble and threats of a re-stock fee.
Bottom line... It just doesn't work consistently enough for some of us. I Loved my iPad but was unable to keep it. I'll buy another when a new firmware upgrade or new version comes out that addresses the wifi problem.
I am not "buying" the Actiontec story that I have heard being reported as the issue. I had an Actiontec with verizon up until a couple of weeks ago. Had wifi dropping all the time. I just switched to comcast and they gave me the new Linksys wrt310n and I still had the same issue. I went out and bought a Netgear Rangemax WNDR3700 and still have the issue. This is my first apple product and most likely my last. There appears to be no apple acknowledgment for this issue and its completely bogus.
don't seek the problem within network settings or router brand. I do have iMac, Time machine, Airport, iPad (all Apple last generation) and I have the same identical problem. Therefore,
I came to the conclusion that it's a Apple iPad programmed function not considering that an issue.
To solve it,
Go to Settings>General>auto-lock and select NEVER and you'll keep Wi-Fi connected all the time
even if you turn iPad off. Of course, iPad will be ON all the time unless you turn it off manually.
I think the term AUTO-LOCK is inappropriate since this is to save battery energy and turn the unit down after some inactivity time but Apple's people overlooked that Wi-Fi was turned off too.
You can save energy turning down the iPad manually 😟 until Apple fix it.
Regards Leo
Here is the solution. I have fios too and had the same problem. Clearly ipad has some issues because everything else i own (macbook,iphone) works on fios's actiontec. You need to buy $35 netgear router and set it up as access point (change ip,turn off dhcp)..u can find instructions here: http://www.ezlan.net/router_AP.html .I tried and everything works fine. I returned my ipad and netgear router for other reasons anyway. But it is disappointing that apple has such problems with wi-fi and 3g connection...ipad and now iphone 4 "dont hold it that way" problem