4 Replies Latest reply: Jun 28, 2010 2:16 PM by 4denise
4denise Level 1 Level 1 (0 points)
Hi!

I have been trying to back up my iTunes store purchases. I have 4 songs and 4 TV shows. I'm going to be doing a clean install in the next 2 weeks, and I need to get these backed up now. The remainder of my library can be duplicated.

When I try to backup, according to the instructions in the help files, I click on "back up" and the program freezes. I cannot get it to go past that point, and I am getting very frustrated. Has anyone got any idea what is wrong, or how to fix it? My internal CD/DVD burner is working fine, and can be used for any other purpose. I already checked it.

Denise

Home Built, Windows XP Pro