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  • ertem Level 1 Level 1 (0 points)

    I've been having the same problem on Windows 7 x64 since itunes 10 and on. When I rip an album (mp3 192kps), they play well. Only after I select all the songs, and Get Info to attach Album Artwork (a jpg file around 500x500 pixel or less). Somehow itunes add Album Artwork to some mp3 tracks correctly, while corrupting the others on the same album. Corruption is apparent in three ways : 1. song repeats itself in first few seconds (change is permanent requiring re-ripping; 2. windows directory/itunes do not show album artwork when corrupted song is selected and 3. corrupted file shows binary numbers on comment field with Get Info command. The only workaround I've found so far ıs to backup songs just after ripping, and keep trying attachment until I reach non-corrupted but artwork attached version. Mysterious enough, the same song may not get corrupted on second or third attempt. Sorry to post it here as a windows user, but I understand it is a common problem for Mac too.

  • richard.s.hall Level 1 Level 1 (0 points)

    I am seeing this now too. I ripped a CD add the artwork to all songs. Some songs it works and some it doesn't. The ones it doesn't end up corrupt.

  • Andy_Tuttle Level 1 Level 1 (0 points)

    This problem's still around and causing problems.

     

    I'm using iTunes 10.5, Mac OS 10.6.8, (trying) to attach 600x600 pixel images I've scanned myself to *.m4a format. There's no rhyme nor reason to which files get corrupted, some work find after adding artwork, some don't.

     

    I've tried saving the *.jpg files using several different programs with the idea perhaps the *.jpg data is corrupting the file, to no avail.

     

    I'm making a long-term backup of many of my CDs prior to shipping them off for storage, so this is a bit frustrating.

     

    Until a solution presents itself  / it gets fixed, I'm simply going to prep the artwork for these audio files but NOT attach any artwork.

     

    Help, Apple?

     

      -- Andy

     

    Message was edited by: Andy to correct a typo.

  • migchan Level 1 Level 1 (0 points)

    I'm experiencing the same issue with Lion 10.7.2 and iTunes 10.5

    But in my case its with .mp4 files.

    I add cover art via iTunes. With some files iTunes hangs. Immediately the mp4 file is corrupt. I end up having to force quit iTunes.

    I've try dragging the jpg file to the Selected Item box. I also use the Info panel Artwork box. Same issue with both.

  • conehd Level 1 Level 1 (0 points)

    Mac OS X10.6.8

    iTunes 10.5

     

    Same here black square in splace of artwork in one ore more songs.

     

    After ripping a cd (for example a 10 track cd), the tracks play fine without a problem. Next I embed the artwork into the whole album. Now when I go to play the album it will play the first two tracks then skip to the 6th track and continue playing.

     

    Those skipped tracks somehow get corrupted. Even if I remove the artwork those tracks are skipped. This happens regardless of where the artwork comes from. Most art comes from  albumartexchange.com.

     

    This happens even if I add artwork that I have already used before.

     

    This is an intermittent problem. I can rip a disc and follow the above and everything is OK. Then I rip the next disc and it starts all over again.

     

    I end up removing the tracks and re-rip the cd.

  • Capeman29 Level 1 Level 1 (0 points)

    I just started having this problem with iTunes 10 recently, update before last i suppose.

     

    I can convert songs to MP3, but as soon as i add artwork the files become corrupt - usually making them play up to the last 6 seconds, where it promptly cuts off and skips to the next song.

     

    The corrupted songs are unfixable, i use a utility called MP3 SCAN+REPAIR - which simply tells me if a mp3 file is fine or corrupt. When the corrupted songs are put through that app, they come up with the error "Garbage at the end of file or file may be trunicated"

     

    It appears that apple broke the the artwork addition function or the id3 settings in the new version. This is really annoying, i hope they fix it soon.

  • richard.s.hall Level 1 Level 1 (0 points)

    Yeah, this happens to me regularly. And just like you, the song plays up until almost the end and then just skips to the next song without finishing the current song. Very annoying. Sad part is, there is no indication that it fails. You just have to pay attention to how long it takes to add the awtwork. I'm usually adding artwork to a full album when I rip a CD and if it adds the artwork really quickly, then it means that it corrupted the songs. Otherwise, you need to double check each song and make sure the artwork is there. For me, if the artwork doesn't appear for a given track after adding it to an album, then that track is corrupted. I'm wondering how many times I didn't notice this while ripping my 2000+ CDs and how many tracks are actually corrupted that I don't know about. I imagine I'll have to re-rip everything at some point in time just to be safe. I've stopped adding artwork to my CDs because of this bug. Thanks Apple.

  • Capeman29 Level 1 Level 1 (0 points)

    I've switched out my method to this:

     

    Convert the songs on iTunes with no Artwork

    Load the mp3s into MP3 Scan+Repair app - to see if any are corrupt.

    They are usually all fine at this point.

    Then i add the artwork using an app called ID3 Editor for mac.

    I can add the artwork to the album without the iTunes bug.

     

    Been working for me.

    BUT I SHOULDN'T HAVE TO DO THIS! hahahah, wish Apple rep would acknowledge so we would know if this was a bug that was being fixed in the next version.

  • conehd Level 1 Level 1 (0 points)

    I called Apple about this issue. I managed to get through to a Senior Level Tech who has been very helpful.

    He had me record the process in Quicktime as well as sending screen shots and several other reports.

    He elevated the issue and sent the info to the iTunes engineers. They are trying to duplicate the problem.

    They do acknowledge that there is an issue

     

    They are working on a solution for this issue.

     

    In the meantime my work around is to add the artwork one track at a time. The issue is only with adding artwork to multiple tracks at once.

  • Vernon Alexander Level 2 Level 2 (450 points)

    Has anyone found a solution for this?

     

    It seems very clear that iTunes is written so that only "purchased" music retains artwork.  If you import music or movies to iTunes in any other way than by purchasing it from the iTunes store,  there is always a problem.  Especially when you upgrade. 

     

    I lost all my album artwork from music and movies that I created and converted to mp4.

     

    Is this still a problem for everyone?

  • conehd Level 1 Level 1 (0 points)

    Read my post above.

    Apple is aware of the issue and the iTunes engineers are working on this issue.

    As far as there always being an issue with imported items, I have imported over 40,000 songs and did not hav any problems until recently.

  • brelson Level 1 Level 1 (0 points)

    I've been having this problem too. Searching Google eventually brought me to this thread. Symptoms are as others describe.

    - get an mp3: plays fine

    - edit ID3 data: still plays fine

    - add artwork: gets corrupted, skips to next track 5 or 6 seconds from the end, occasionally loops near the start, etc.

     

    @conehd, thanks for going to the effort of creating that video and escalating it to Apple. Here's hoping they get it fixed soon.

  • Vernon Alexander Level 2 Level 2 (450 points)

    I wasted hours trying to resolve this issue.  I have MANY movies that I purchased on DVD that I have ripped and the used HandBrake to turn them into mp4 so that I can use them with Apple TV.  Somehow, I feel guilty doing this, but hey why should I have to re-purchase the video so that I can watch it on Apple TV?

     

    My extensive CD collection took years to convert all into iTunes.  Then I purchased the Apple TV and the artwork is all mixed up.  Almost all of my imported CD tracks have the same artwork, a "default picture" from another album.

     

    So, instead of looking at the album artwork that I placed in iTunes while listening to the song on Apple TV, I see the same picture for everyone and every album.

  • kowalski Level 1 Level 1 (5 points)

    Having the same problem here in Mac OS 10.6.8 and iTunes 10.5.2.

    Since I upgraded to iTunes 10 I noticed that some songs (it doesn't matter if MP3, ALAC or AAC) started to corrupt without a reason.

     

    A) The songs don't play, skipping to the next song;

    B) The songs don't show artwork or

    C) They repeat randomly previous parts of the song at the very end and then stops abruptly.

     

    Then I noticed that this happens AFTER adding artwork. It doesn't matter if I copy+paste an image from a website, If I embed artwork downloaded from the iTunes Store or drag+drop a JPG from my desktop. It happens randomly in any of these situations.

     

    The worst problem is you won't notice the mp3 are corrupt until you play them. And not all the songs of the same album have problems. So If you add (let's say) 20 or more new albums to your library you have to listen ALL the songs to asure you won't have corrupted files.

     

    I am downloading MP3 scan + repair to help me find those corrupted songs in my library but I will try to find a different way to add artwork to my music. I'm going to try ID3 Editor.

     

    Edit: When a corrupted song plays in QuickTime Player also skips and repeats so there is no problem with the iTunes Database, but the file itself.

     

    Message was edited by: kowalski

  • joey la verdad Level 1 Level 1 (0 points)

    Same exact thing is happening to me. It was driving me crazy because it happens randomly. I kept re-importing my music from CD and listening to make sure they sound fine and they did until I added new artwork. Then I would notice that several songs in the finder didn't take to the new album art. When I listened to those tracks they were corrupted. I have been importing music from CDs and selling/getting rid of those CDs for years and from time to time update the art work that doesn't show up or sometimes I find a cover that I prefer. This is making me paranoid about all my music. I've bought into the apple idea of digital cover art and take the time to make sure my songs have hi res cover art for my idevices. It pains me to think that all that extra work is not only in vain but I'm also working hard to unintentionally destroy my own music collection. I really hope they fix this problem soon.

     

     

    Re: Adding artwork has corrupted songJan 3, 2012 4:25 AM (in response to Vernon Alexander)

     

    Having the same problem here in Mac OS 10.6.8 and iTunes 10.5.2.

    Since I upgraded to iTunes 10 I noticed that some songs (it doesn't matter if MP3, ALAC or AAC) started to corrupt without a reason.

     

    A) The songs don't play, skipping to the next song;

    B) The songs don't show artwork or

    C) They repeat randomly previous parts of the song at the very end and then stops abruptly.

     

    Then I noticed that this happens AFTER adding artwork. It doesn't matter if I copy+paste an image from a website, If I embed artwork downloaded from the iTunes Store or drag+drop a JPG from my desktop. It happens randomly in any of these situations.

     

    The worst problem is you won't notice the mp3 are corrupt until you play them. And not all the songs of the same album have problems. So If you add (let's say) 20 or more new albums to your library you have to listen ALL the songs to asure you won't have corrupted files.

     

    I am downloading MP3 scan + repair to help me find those corrupted songs in my library but I will try to find a different way to add artwork to my music. I'm going to try ID3 Editor.

     

    Edit: When a corrupted song plays in QuickTime Player also skips and repeats so there is no problem with the iTunes Database, but the file itself.

     

    Message was edited by: kowalski

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