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  • conehd Level 1 Level 1

    File size is NOT the issue. This problem is totally random.

  • ader42 Level 1 Level 1

    This issue still persists with iTunes 10.6.3 on OSX 10.6.8


    To say I'm annoyed is an understatement. I've spent countless hours seemingly sorting out my music collection only to find out stacks of them have been corrupted by iTunes. This has been driving me mad. Thank you to the guys who found out that using a third party mp3 tag editor works fine - if other developers can do this why can't Apple?

  • boomhaueruk Level 1 Level 1

    Can't believe this issues is still around - I'd thought it was just my install.


    It's happening to me on 10.6.8 on Itunes 10.6.3 too, Apple Lossless - import a load of albums, change the artwork for them all and just every now and then (like 1 time in 20), it corrupts the files.


    I run a 'no artwork' script after I've done a batch which then highlights which files are corrupt, but I can't believe this has been going on so long.


    what with this and my issues with VNC being broken in Lion stopping me upgrading I'm getting rather ticked off with Apple support in general.


    Has anyone raised this with apple support recently?

  • cnemore Level 1 Level 1

    I found a fix; at least it worked for me using  OS 10.6.8 and itunes 10.6.3.


    As soon as you edit the artwork, hit the OK button and immediately quit itunes.  When you re-open the new artwork will be there and it won't be corrupted.   Inconvenient but better than having a corrupted song file.

  • tempracha Level 1 Level 1

    I can't believe it's been 2 years since this thread was originally posted and there's still NO solution from Apple.


    I've been having the same issue for the last 6 months or so... or at least that's when I first spotted it.


    My solution? It's a pain in the ***, I just double check every single file I play in iTunes, to make sure it plays ok. If it doesn't, I just replace it.


    I think NOT PLAYING ANY SONGS at the moment you add the artwork or edit the tags helps, but I'm not 100% sure.




    So, Mr. and Mrs. Apple? When are you going to aknowledge the problem and offer a solution?

  • Rookie X Level 1 Level 1

    Corrupted = when I can't play a song neiter in iTunes nor in Finder. iTunes won't show cover art & Finder just shows an mpeg4 icon.


    It is totally random. And there is no way escaping this. It can happen any time.


    Here's how I deal with this PITA. It'snot a solution, only a workaround:


    - rip your music to your hard drive (using XLD for example).

    - import the files to a dedicated playlist in iTunes

    - add artwork, even collectively for many many tracks, doesn't matter

    - use the Needledrop script from to play all imported tracks for 1 second.

    - then create a smart playlist which is based on the playlist with the imported tracks but only shows those tracks that have no cover (=corrupted)

    - reimport/fix corrupted tracks

    - update the backup of my music library


    Interesting enough, it seems corruption does NOT happen immediately after the import. So if you are quick enough and make a backup / update your backup, it will be fairly easy to replace the corrupted tracks afterwards.


    My way works for me and is much faster than adding artwork for every single track. Especially since corruption does not seem related to the way I add artwork.


    Apple should really look into this. If your CD becomes unreadable one day and your digital copy is corrupted then you're really...

  • mplahuta Level 1 Level 1

    Correct me if I'm wrong although I don't believe this is a bug as such. Adding artwork which has a large file size tends to corrupt the song. This may be a limitation with the metadata used for the songs in question.


    This workaround has yet to fail me:

    - Keep artwork at a maximum of 600x600px. The artwork for songs purchased from the iTunes store never exceed this size.

    - JPG or PNG file format preferred.


    Hope this helps.

  • ader42 Level 1 Level 1

    That wouldn't explain how if I add a whole album worth of mp3s to iTunes and then try to add artwork to all the files at once only one or two of them get corrupted, and only then if the itunes library is not a local drive. The problem seems to be when having an itunes library on an external drive.


    Using a third party mp3 tag editor to add the artwork works fine but itunes corrupts.

  • boomhaueruk Level 1 Level 1

    Sorry, but I have this issue on a local drive stored library and all my artwork is 600x600, so I disagree with both conclusions.

  • boomhaueruk Level 1 Level 1

    And it's always jpg.

  • Softrack Level 1 Level 1

    My library is on the startup drive. It also happens when you have it set to NOT add files to the library. It isn't always the whole album that gets messed up either, though that's how I always add artwork (an album at a time, not a single track). Sometimes it will and sometimes it won't. Regardless of image size. I always use .jpg so I can't comment on that issue.


    Unfortunately for me, a lot of my files are not replaceable from CDs or re-downloadable from the point of purchase. I've learned that the only 100% sure way to avoid this (and I add artwork to hundreds of files per day), is to use a 3rd party tag utility like Media Rage to add the artwork.  It takes an extra step, but it never messes it up.

  • richard.s.hall Level 1 Level 1

    I've had files get corrupted on my local drive too. I tested this theory after someone mentioned it a while back and started only using my local drive. Eventually I ran into the same issue, so I'm back to using my external drive.


    I've experienced some really strange corruption too. Normally the corrupted songs are just unplayable for the last 20 seconds or so (they just skip ahead to the next track). However, I've also had cases where it actually replaced the end of a song with another song...a song from a totally different artist and album.

  • tempracha Level 1 Level 1

    That's exactly what's been happening to me.


    The worst part is that now every single time I listen to any music I have to pay attention to check if the files are corrupted, and if they are, I have to look for the specific songs and import them again, edit the tags and artwork and check (again) if it's ok now or if it got corrupted...


    Not nice... I wonder what they're waiting for at Apple to FIX this. We shouldn't have to install and use a 3rd party tag utility or double check every single song we import to iTunes.

  • conehd Level 1 Level 1

    Since upgrading to iTunes 10.6.3 the issue had been happening  a lot less.

    My current and future process is as follows:


    Import CD as always (regardless of codec)

    after import copy files to a desktop folder (I have one named temp music)

    Select all tracks and import artwork.

    check each track to make sure no corruption took place (get info / I usually click the summary tab)

    If a file is corrupted then the art work window will either show:

    artwork (not corrupted) or

    black (corrupted) or

    a tiny black dot (also corrupted)

    Then I just replace the corrupted songs from the desktop folder.

    Still a pain in the *** but quicker than re-importing the cd.

  • CFSchukat Level 1 Level 1

    The problem persists (as of posting). Two different Macs, iMac 2007 (uptodate SL, iTunes 10.6.3), and MacBook 2009 (uptodate SL, iTunes 10.5.1). Tested with ALAC (but also encoded on either computer separately from source into MP3 and AIFF) encoded with XLD and also iTunes, again, on each computer.

    Then tested with JPG from the web (600x600) and derivates of using Preview and Pixelmator to make PNG and JPG (in case the original could somehow be corrupt).


    The target-files corrupt with every combination, adding the files and then the artwork. The described effect that I read in this thread are reproducable, and the tracks become unplayable (with iTunes, Quicktime, VLC, VOX).


    This is not a problem with the artwork source, it is not a problem with the audio source.


    A small consolation: I tried xACT to add artwork post encoding, with success.

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