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iTunes could not connect to the iPad because it is locked with a passcode.

14228 Views 3 Replies Latest reply: Sep 10, 2010 9:31 AM by toothpicktower RSS
rismac Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 22, 2010 11:59 PM
I just bought a 64GB iPad in France on my journey. In Denmark we haven't got it yet, so there's no support for me yet...

In the french store they let me connect to iTunes on one of their Macs, so I could enter my new iPad. Then I played with it the rest of the day (didn't sync with my MacBook, cause it is being fixed) and also put in a pascode as I do with all my devices.
Next morning when I turned it on, it only showed the "connect to iTunes" symbol again, as if it was new. And when I connect to iTunes, iTunes only says "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your pascode on the iPad before it can be used with iTunes"...

And that is a contradiction! I can't do what the iPad says and i can't do what iTunes says...

Any ideas? Any ways to reset it other than by holding down both buttons at a time, because I have tried that already.

Hopefully someone can help me, I really want to be able to use my new iPad
iPad 64GB, Mac OS X (10.6.4)

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