I got the first defective IPhone 4 in North America... :(

Sg42 wrote:
IPhone 4 arrived this morning. The screen has a manufacturing defect in it. It looks like whatever layer get's put down over the backlight is defective. I have dozens of "Bright spots" all over the screen. When I called Apple, the guy told me I am the first defect call they had received. Oh boy, lucky me.

The phone is usable but I can't imagine what it will be like to try and get a service replacement while everybody else is just waiting to get a retail one. Hopefully they reserve part of the new stock for service replacements.

Anybody else get a defective one???

so what is apple saying their going to do about it?wow i know this has messed your day up man!

Bummer......this is why I wanted to go through the hassle of waiting in line at the Apple store to get mine and have them activate it. If there's a defect, they'd have to give me a different phone. I hope you can easily get yours replaced......

yeah they'll hold up to their end of the bargain i'll be getting some kind of replace process in place though if i could asap.at least you can use it though like you said.

Just to make sure the obvious is covered, you removed the protective film from the screen, right?

I had a tilted 3GS screen last year in the mail, they sent me a new one with 1 day shipping, while they were sending it, they let me use the defected 3GS, but if I didn't return it they will charge me. When it came in, it was still defected, and they offered me a $50 universal dock for free!!

Mine is defective also 😟

Not bright spots but I've got 2 orange/brownish spots one at the top right and one at the bottom right.

Wonder if I should try getting it replaced at the Apple store or if that's impossible since it's going on sale officially tomorrow and I'm sure they'll run out.

Maybe I can live with it like this for a couple months and then get it replaced.

😟

Call Apple support. I'm sure they withhold a stock to cover such situations and will replace yours very quickly -- perhaps letting you keep this one to use in the meantime. Apple support has been very responsive for me, and this week starting tomorrow will not the the best to be visiting Apple stores!

Phil

Sorry to hear this dude.. hey at least you definitely know you have 14-30 days to refund for a new fresh one.. Apple certainly has to help you out and extend their refund policies to a reliable date for you to get a new phone at the store. They should be pretty cooperative about this kind of stuff..

I spoke with a tech support rep who then connected me to a senior adviser since she wasn't sure what to do since it's so new.

The sr. adviser told me since it officially isn't out until tomorrow their computers wouldn't let him create a repair order so I have to call back tomorrow.

Luckily it's not too bad so I can live with it for now I just hope it doesn't get worse.

I also noticed its not just 2 blobs in each corner, the top actually has issues all across which I can easily see with an all white image on screen.

Here's a photo of the lower right corner:
http://elitemrp.net/art/defectiveiphone4screen.jpg

Sorry it's really hard to see in the photo even though I increased the contrast and lowered the brightness a bit. It almost looks like lens flare but it's that blob in the right corner.

I'm curious if this orange/burnt color blobs is the same as the "bright spots" Sg42 is talking about?

I have a strip of yellow on mine too. It's hardly noticeable, unless the screen is flooded with white. But still, a defect is a defect, and this *****. How should I go about dealing with this?

Yeah, just activated my phone, I've got it too. All along the bottom, concentrated mostly in the corners. I wonder how many phones are affected?

It's hard to notice but I'll probably get it replaced. Why go to all the trouble of making an amazing screen only to have discolorations on it?

Dang..

Apparently the accelerometer (sp?) isnt reading on my phone. Gotta go back.

I wonder if the yellow spots/lines are a pressure issue.

Something from the back putting pressure on the display backlight.

From iFixit's iPhone 4 shots, there's a thin metal shield between the screen and the battery, but what if this isn't strong enough to smooth out pressure from slightly mis-aligned components or a slightly bulging battery?

Opening the unit up, smoothing things out and putting it back together might fix this.
But of course the pressure could already be applied in the LCD unit itself which is glued to the front glass. Not sure if that could be bent outwards easily...