Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10.6.4 Update creates Macbook Pro connection dropouts

Have a MacBookPro5,4. Ever the since software update, my Ethernet ADSL connection drops out if there is no trackpad activity. Bringing up the modem router management interface (a Speedstream) on the browser seems to renew the connection, or it might just be the time lag. It's not my modem or my ISP, it's definitely the update that's caused the change. The continual dropouts are driving me absolutely batty. Anyone else experiencing this, or know of a solution?

MacBook Pro, Mac OS X (10.6.1), No

Posted on Jun 23, 2010 9:54 AM

Reply
12 replies

Jun 23, 2010 6:09 PM in response to Jimbo268

OK, I've established that bringing up the modem on the browser doesn't make any difference. The connection re-establishes, but only after about a minute or two.
So I just have to keep clicking a browser window until it does. What makes the dropouts bad is that it only needs a minute of non-mouse activity for them to occur. I hate this wretched update!

Jun 23, 2010 7:31 PM in response to Jimbo268

I just wanted to let you know everything is going well so it isn't 10.6.4. Actually this is a very solid update. Something is wrong with your system and might need a smc reset. Only thing that is wrong with my system is the dreaded same ol' where the heck is the auto detect PCs in the finder thingy.

Jun 24, 2010 9:08 AM in response to Jimbo268

Actually, I am having dropout issues as well since the update. I have a Macbook as well as an iMac and am experiencing the internet breaks on both computers but had no trouble before the update. Sometimes one will work, but the other will not, and then they switch. I doubt both of my computers started to suddenly have the same problem coincidentally right after the update.

Jun 24, 2010 12:42 PM in response to Marsdy

I'm having some problems too. I have a MacBook that connects to an iMac (both on Snow Leopard) to reach a USB drive on the iMac. While I can't say I know specifically when the problem began, every connection attempt to the iMac fails. It asks for a credential and then fails.

I also have an eMac and while it connects to that as Guest automatically, it won't even let me try to connect as a registered user.

Jun 25, 2010 8:10 AM in response to jorjun

jorjun wrote:
I just wanted to let you know everything is going well so it isn't 10.6.4.


LOL! Thanks luv for the very Titanic steward reassurance.

Unfortunately, the dropouts are still occurring, and it's not my ISP or modem. When I disconnect the modem cable from the Macbook Pro and reconnect, it also takes a full minute to re-establish connectivity, whereas before I applied the update, it was instant.

Either the update has reset something, or it has a bug. I continue to welcome anyone's suggestions.

10.6.4 Update creates Macbook Pro connection dropouts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.