My iPad can't Connect to iTunes Store/AppStore

I'm using iPad 3G.
i used to be able to connect to the AppsStore, purchase games & Apps, LIFE WAS GOOD.
suddenly, my iPad is not able to connect to iTunes/AppStore !
i used wifi, used 3G, used office wifi, used parents wifi, no use. Even though i had internet and able to browse, check emails and tweet !
i reset the connections, no use!
what should i do ?

iMac 24", Mac OS X (10.6.1), 3.06 GHz Intel - 4 GB RAM

Posted on Jun 23, 2010 1:23 PM

Reply
358 replies

Jun 3, 2013 1:38 AM in response to Pallavirijal

Hi there,

I found a solution to my problem. I was unable to access iTunes on my Ipad. I tried resetting and restoring as new but it did nt work. My Itunes Id kept coming up as my original email address which i had changed to a new one after Itunes came up with a problem getting me access.


The address was greyed out so i could n't alter it. I therefore went into my present account that I had changed and looked for the old email address attached to the account.


I then deleted that old attached email address and recreated a New Id with that same email address as my Main Account Id. Once i had done that i was required to input my home address and tel no; my D.O.B and thereafter my Credit Card details.


Once that had been verfied and done i synced my Itunes with my ipad and the New Email Id. It replaced the Old One that i had changed before. It was then saved and i was up and running at last.


It was a message coming up that said the iPad could nt access the Itunes Store that finally made me realise that the Account needed changing so I changed the one featured on iTunes on my Mac too.After that it went fine.


After checking on my Ipad to see if it all worked ok ; and it did i was finally happy.

It has been a long three or 4 days of frustration with little satisfaction from other attempts as those above.


On Reflection It seems that there must have been some sort of corruption of the account because i could 'nt access the store until my New/Old ( Original ) Email Address name was restored. I had tried to delete it via the iPad but no facility was available via the iPad to alter the 'greyed out' address ; even though i deleted the email address via the Ipad as well. When the Ipad saw that my old email address was there it then required a new password which i had by then supplied.

Previously i was unable to Input even my Date of Birth. Even though it was correct!


I hope this helps....


Kind Regards

Best Wishes.


Rogerfromwm

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad can't Connect to iTunes Store/AppStore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.