Currently Being ModeratedJul 31, 2012 4:40 PM (in response to lowsphere)
When I contacted Apple Support they confirmed this is an issue with the iTunes Store and they have a "team" working on it. It seems to be intermittent. And what works as a fix one time may not the next.
Currently Being ModeratedJul 31, 2012 4:49 PM (in response to 3667)
Totally agree with you. called apple supp., and was told sys. down for maintenance. problem is now resolved since about 7:30 EASTERN USA time. I'm from Ny area.
problem occured on both my ipads 1st and 3rd gen as well as both my iphone4s.
Currently Being ModeratedAug 10, 2012 9:50 PM (in response to lowsphere)
Got this New iPad few weeks ago. Loved everything about it. I was able to connect to everything - App Store, App updates, Mails, Safari etc. Only one problem - click in iTunes icon and it says "Cannot connect to iTunes Store".
Followed every troubleshooting I saw on the web but nothing worked. However a miracle happened. I was trying to relook at the problem.
1. I signed out of my id from Apple store.
2. Reset wireless settings from Settings > General > Reset > Reset Network settings
3. Reconfigured wireless acess on my iPad
4. Without signing in I clicked on iTunes and Voila!!
I think the first step was the key cuz other steps have been repeated multiple times
Currently Being ModeratedOct 10, 2012 8:32 AM (in response to Steve Lajos)
This helped me ( I have iPad 3 and iOS 6 )
Found it here:
Go in your iPad to " Settings => Wi-Fi => ( network you are logged on ) => DHCP .
Look at your DNS setting and write it down, just in case.... Then, change your DNS setting to:
Problem fixed, never again unable to download from iTunes !!
Currently Being ModeratedOct 11, 2012 1:58 AM (in response to lowsphere)
This is obviously a bug from the iOS. Hope it gets fixed soon.
Anyway, I found a solution hope this can help someone out there.
1- Go to settings and logout from your store account
2- Go back to APP Store and try to download whatever you wanted to download , it will ask you to login with your existing ID , do so with your password and it should work. Your download will start right away.
Basically what you doing is to authenticate right before the download starts.
Hope this helps, it helped me.
iPhone 4 running iOS 6
Currently Being ModeratedOct 14, 2012 1:57 AM (in response to kadoris)
Thank you!!!! U solved my problem. Contacting apple help is a pain in the *** so u saved me much aggravation!
Currently Being ModeratedOct 19, 2012 2:34 PM (in response to Mrs Iiris Terava)
Thanks Mrs Iris. That worked (http://www.dominikras.com/2012/10/cant-connect-to-itunes-store-toothache.html) on my iPad 2 with iOS6
Currently Being ModeratedOct 21, 2012 4:14 PM (in response to Rgates504)
You're awesome! I was logged in under the wrong account. I would have never figured this out without your help.
Currently Being ModeratedOct 23, 2012 3:48 AM (in response to loox)
This works for me!! many thanks, just had to deactivate Genius from my itunes account!!.
This avoid me to restore my iphone which would involved spending many time!!
Currently Being ModeratedOct 30, 2012 9:22 PM (in response to Mrs Iiris Terava)
Setting DNS to 22.214.171.124 worked for me too.
Currently Being ModeratedNov 11, 2012 7:05 AM (in response to lowsphere)
I cannot connect to iTunes, it just shows me "cannot connect to iTunes Store"... What should I do? I tried signing out and again signing in but nothing happened. Even I tried reset all settings. Do I need a wifi connection for this? In fact my Bluetooth is also not working... What should I do... Anyone plz help me... I have a laptop Sony vaio... Can I download iTunes on it?