Previous 1 17 18 19 20 21 Next 358 Replies Latest reply: Jul 12, 2014 2:50 AM by cepmanom Go to original post
  • madbioskillz Level 1 (0 points)

    My iPad 4th gen is unable to connect to the iTunes store like all of the other recent posts here. Clearly, there is something wrong with the Apple servers somehow that are preventing logging in. I logged out and tried to log back in but it's giving me the same error. Hope Apple fixes this soon.

  • qsnow Level 1 (10 points)

    Iphone 5 can't update or download apps from iTunes Store either. Disabled wifi and reset phone - same issue on LTE so its not a home network router issue.

  • jblank Level 1 (0 points)

    I can connect and see things, but it is LUDICROUSLY SLOW when I try to search and it times out about 25% of the time. I am on an iPad 3 and it was so bad that I thought I had a problem with my iPad and did a backup, delete, and restore of the entire thing this morning. I am at my office and I have a private Wi-Fi connection here and it is exhibiting the same behavior, so I don't think it has anything to do with our Internet connections.

  • bitsko Level 1 (0 points)

    I sent an email to Apple support, received the following and it fixed my issue (at least accessing iTunes on my PC):

     

    I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.

     

    Let's first try these steps first:

     

    1. Open iTunes.

    2. On Windows PC: From the Edit menu, choose Preferences.

    3. Click the Parental Controls tab.

    4. Place a checkmark next to the option to disable the iTunes Store, and next to the option to Allow access to iTunes U

    5. Click OK.

    6. Open iTunes preferences again.

    7. Choose the Parental Controls tab.

    8. Remove the checkmark next to the option to disable the iTunes Store.

    9. Click OK.

    10. Test the issue.

  • jblank Level 1 (0 points)

    That won't help those of us that are experiencing slowness or connection issues on our devices though. I can access iTunes perfectly on my Dell laptop, but on my iPad 3 it is REALLY slow when searching iTunes or the App Store.

  • coopm Level 1 (0 points)

    The issue for me is not WiFi only.  It is also LTE.  On IPad, IPhones no access.  Cannot even get logged into Itunes now.

  • jblank Level 1 (0 points)

    Ditto. I tried LTE and I couldn't notice any difference on my iPad either. This slowness of searching that I am seeing and the inability to connect that some others are experiencing, has to be related.

  • richardwesleymiller Level 1 (0 points)

    This is wonderful. I can log into itunes at work, but iTunes isn't showing any of the albums I bought last night. This is why the cloud blows. If I had a physical CD I would be listening to it now.

  • j.i.styles Level 1 (0 points)

    Exactly, I have LTE on my ipad and my 5, ive been on two separate wi-fi networks at home and work, the itunes store has a major bug, anyone that stayed logged in may not notice it yet, but I don't think I ever logged out, I just went to update applications and bam. Apple, youre being very unapple, at least admit its messed up and you're fixing it...

  • j.i.styles Level 1 (0 points)

    out of sheer boredom i tried disabling and enabling itunes u as apple suggested, yeah thats bogus as well. Who comes up with that kind of plan?

     

    Apple is so proud they can't admit they have a problem, ever....

  • j.i.styles Level 1 (0 points)

    i changed my password to my apple id via the web login, long story short, don't do that, now i can't access my imessages either BECAUSE I CANT LOG IN

  • fullforce098 Level 1 (0 points)

    Not being able to log into iTunes means you can't make a purchase from iTunes. That means right now iTunes is only turning a fraction of it's normal profits and won't resume until they fix the issue. So trust me, they're working on it. No company on earth looks at profit loss and says "screw it, I'll fix it after lunch."

     

    So if you trust Apple's professionalism, or their dedication to customer service, at least trust in their desire to make money. They're working on it.

     

    Also keep in mind when we CAN all log back in, the servers are gonna be pounded with simultaneous activity from everyone logging back in and downloading stuff at once. So it's gonna be slow when it works again. Expect it.

  • fullforce098 Level 1 (0 points)

    *If you DON'T trust.

  • reposr Level 1 (0 points)

    DSN 8.8.8.8 is dam slow tho and have to update apps 1 by 1 and make several attempts to download new ones.

  • Pallavirijal Level 1 (0 points)

    Please help me i couldnot dowload any apps..when ever i try try to dowload any apps it just says couldnot connectvto itines stores....please help me mate......:)

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