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Ipod stuck on usb cable to itunes screen!

Hi,
I was updating my ipod touch to the new ios 4, i left it to update, but when i came back to it, the update had stopped, my ipod then disconnected from itunes, and now has the usb cable to itunes logo screen stuck on it. If i turn my ipod off it goes off as normal, but when i turn it on, the apple logo is there for a few seconds, but then it goes back to the connect to itunes screen. Everytime i connect my ipod to my computer, it doesnt show up in itunes, and windows comes up with a small window saying...
'Found new hardware'
'Windows needs to install driver software for your apple mobile device (recovery mode)'
It gives me options on what to do, 'locate and install driver software' 'ask me again later' & 'dont show this message again for this device'. I choose the first one to install the driver software, it searches, but then comes back with another window saying...
'Insert the disc that came with your apple mobile device (recovery mode)' but i dont have that, so i click for other options, and it browses the web and never finds anything. This is so frustrating, my ipod will not connect to itunes so i cant restore it, i dont even know if i'm on ios 4 because i can't even get on it.
HELP PLEASE! 🙂

Hewlett Packard, Windows Vista

Posted on Jun 23, 2010 12:59 PM

Reply
10 replies

Jun 24, 2010 11:18 AM in response to Jimmym'10

I am having a similar problem. I gave my boyfriend my old iTouch when I got my iPhone. My iPhone will connect to iTunes just fine, and usually the iTouch does too. And I've never had a problem until I got this new computer (darn thing!!) This is the second time this screen has shown up on his iTouch (The first being when his brother locked it trying to put in the wrong passcode too many times. Silly boy.) But this time when I tried to connect it, it says that it cannot connect to iTunes because it has a passcode on it. This has never been a problem before, but now it won't let me put it in to unlock it. It stays stuck on that screen.

Ipod stuck on usb cable to itunes screen!

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