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Orientation Not Working

Just got my new phone, but the switch from landscape to portrait and back. NO the orientation button is not locked. On phone with Apple now...this *****.

Posted on Jun 23, 2010 1:17 PM

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19 replies

Jun 23, 2010 1:22 PM in response to ukfan001

Maybe I don't understand you, but are you thinking there's an actual switch (as in button or setting) that changes the phone to landscape? I have a 3G and there's no switch or setting and I'm guessing there isn't one on the 4. You just turn the phone on it's side to go from portrait to landscape. Again, maybe I'm not undestanding your issue.......

Jun 25, 2010 9:33 AM in response to ukfan001

Just got my phone yesterday as well and I am having this same issue. the orientation worked fine yesterday in every program (text, email, safari, etc.) and today i opened up safari and it would not turn. What was strange is when i went into email it was already turned to landscape mode and would not turn back. I tried a series of things to fix it and it is still not working.

- rebooted using home button + lock
- reset all settings under general preferences
- tried turning orientation lock on and off

still nothing. Ill have to call apple when i get off work. waiting to hear if other people are having this same issue.. ive been searching the web and this was the first post I came across that was having the exact same problems.

Jun 25, 2010 10:00 AM in response to mr-wight

I've had an iPhone 3GS for over a year now, and the orientation switching within programs USED to work fine for me. After the OS4.0 update I also get this same issue.

This is very annoying as you would guess, and I'm patiently awaiting an update to fix this issue.

Workaround;
when I want to switch orientation, I bring up the 'orientation lock' and hit it twice. This seems to allow it to change once.

Jun 25, 2010 10:23 AM in response to mr-wight

mr-wight wrote:
I found that worked for me as well (clicking orientation to locked and the immediately clicking it again to unlock) whatever application I opened right after would rotate once and then just stop working again.

*What's even stranger though, is since my post an hour ago my orientation seems to be working fine.*


Jobs was monitoring this forum and saw your post, and sent an OTA ping to your phone to fix it. In an hour, he's going to send another one to "break it", then after you post about it, he'll ping your phone again to fix it. 🙂

Jun 25, 2010 11:19 AM in response to PanamaR3d

Well here's a fun update .. I restarted my iPhone and now it's switching the orientation fine.

Before I restarted it I closed all my applications I had open [I had about 10 open via the multi-tasking menu]. I then opened up my mail and was unable to switch orientation, so I restarted the device. Perhaps this has something to do with the new 'multi-tasking' feature??

I hope this doesn't continue .. I would hate having to restart my iPhone everytime the orientation locks up like this.

Orientation Not Working

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