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iPad video failing to appear

I recently put about 12 full movies on my iPad. Some were digital copies from purchased DVDs and some were created using Clone DVD. I went on vacation and all of them played perfectly.

When I came back I synced my iPad and all the videos disappeared. I selected the option on the Movies tab to "Sync Movies" and "Automatically Include All Movies" and immediately transferred all movies back to my iPad. Now when I go to the Videos app on my iPad the videos do not show up. They show up in iTunes as being physically on the iPad. When I look at the "About" section in General settings, I see 17 total videos (some extra kids tv shows were downloaded) and the total video space used is 20.41 GB.

From everything I can tell the videos are physically on the iPad, but they will not show up even though they were there and played perfectly before. HELP! Where the heck are my videos? And why won't they show up?

Thank You.

custom, Windows 7

Posted on Jun 23, 2010 2:06 PM

Reply
50 replies

Jun 23, 2010 7:58 PM in response to esornad

Mine is doing the same. All the movies and television shows were purchased through iTunes and were visible prior to the 9.2 upgrade. Now nothing displays. Have tried multiple sync attempts, turned the iPad on and off completely several times, reset all settings on videos, restarted iTunes, etc. Nothing works. Any thoughts would be much appreciated.

Jun 24, 2010 12:25 AM in response to rolleyone

What I'd suggest is take all the videos off the iPad, and sync one by one until you find out which one is the culprit.

Not a perfect fix, but at least you can have your other videos.

I'm starting to think it has to do with the way the iPad handles DRM. So far all the triggers seem to be digital copies and/or videos purchased in the iTunes Store.

Which is pretty ironic when you think about it. I'd be willing to bet pirates aren't having the same troubles. Without fail, DRM always ends up screwing the legitimate customers.

Jun 24, 2010 1:32 AM in response to IzzyNobre

I had removed and attempted to reinstall the videos multiple times. I double checked "Restrictions" to make sure they were off. Turned them on and then off again. Prior attempts to sync data were done by selecting the box to "Include Episodes/Movies from Playlists." I unchecked this box and deleted the playlist. I finally achieved success in syncing all videos by undertaking the one-at-a-time approach. Hopefully this was just an odd glitch. Thanks for the help.

Jun 24, 2010 10:31 PM in response to rolleyone

I'm glad it worked for you, but the same method didn't work for me. Transfering one movie at a time works for singling out the video that's causing the bug, but I cannot get it to work with the iPad at all. If I transfer them, every single video on the iPad disappears.

This is beyond frustrating. First my digital copy of The Happening comes without the serial code, now this. I'm done with buying those movies. We pay a little more for the convenience and this is what we get. I bet my bottom dollar that the Average Joe has no problem putting his pirated movies into the device.

Jun 27, 2010 2:55 PM in response to IzzyNobre

This is a problem with the iPhone too. If you look on those forums hundreds of people (if not thousands) have been afected and there has been no early fix from Apple as yet.

My 3G phone is on 3.1.2 and I have an iPhone 4 on order. If if happens there I will be raging. Not just videos are affected, normally music is too.

Jul 5, 2010 12:32 AM in response to esornad

It happened again. And what's worse, this time I didn't transfer any new videos to the iPad. I synced it at home to remove the TV shows I had already watched and when I get to work, bam, no videos.

What's even more weird, my music is gone, too.

This is beyong enfuriating. I bought this ****** thing to watch videos, and now I can't?

Jul 5, 2010 7:40 PM in response to Shanegru

Well what I figured out that worked for me is this:

1) Uncheck sync music, movies, tv shows ( I don't have any podcasts or books synced to my iPad so I can't be sure if these have to be unchecked.)

2) Hit apply and let it sync removing all library files.

3) Recheck music, movies and tv shows. (Again no podcasts or books to check.)

4) Let it sync ALL my content again.

5) Tada I have all my content again.

I would assume plugging it in and having it start a sync again would again mess it up. I don't know exactly how the ipad stores its library files but if its anything like iTunes. Perhaps the file is being corrupted/mislabeled? I'm not sure. But this worked for me.

This will be a huge pain in the rear if we are going to have to do this every single time we want to add a file/remove a file/update and sync anything on the iPad. It took nearly two hours to complete the resync as I have the audio set to convert to a smaller bit rate.

Oh well hope this helps someone at apple fix the issue.

iPad video failing to appear

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