Previous 1 2 3 4 5 6 Next 86 Replies Latest reply: Oct 21, 2012 10:47 AM by Lara1982 Go to original post
  • LolitaJayne Level 1 Level 1
    I had the same problem too. I got my iPhone on Saturday morning. I got home and tried to take a pic and the camera opened, took the pic, but then froze on the blurred pic. After going back to the home screen and trying the camera app again, it was stuck on the shutter view. I jumped on here and tried everything everyone suggested (even shaking the phone *sigh) and of course nothing worked. I immediately book an appointment at the Genius Bar. The Genius i saw said he hadnt heard of this issue, but that only because the iPhone4 had only gone on sale here in Australia on Friday the 30th of July. He said it was definitely the camera inside that was defective and issued me with a brand new iPhone 4. If anyone has this problem, please dont waste time like i did trying to fix it. It cant be fixed. Its a defective camera and you will need to get a replacement from Apple.

    As far as I know I am the only one in Australia to have this problem so far. I'd like to hear from any other Aussie who's had this problem =)
  • hyphoktm Level 1 Level 1
    I have the same problem as well. I will now book a genius appointment in sydney next week.
  • LolitaJayne Level 1 Level 1
    Seems to be a fairly widespread issue. I hope you get your new iphone 4 soon (thats if you havent already got it) I'd say if anyone has any issue with iphone, just go straight to apple...Genius bar is best if you can get to a store ^^
  • Heiner50 Level 1 Level 1
    Have the same problem with my new iPhone 4, Camera is crashing and rebooting the iPhone. Apple support is willing to exchange the hardware.
  • Level 1 Level 1
    I have got also the same problem. Next week I'll go to visit Vodafone and will ask for the new iPhone.
    There is no official statement from Apple at the moment. So, I do not want to wait until new iOS4 update.
  • radek77radek Level 1 Level 1
    What did Vodafone said? Did they replace it without problems?

    I have the same issue but iPhone is from T-Mobile. Looks I have to also visit them
  • Level 1 Level 1
    Yes, indeed, I received brand new unit. It was real HW problem.
    Just one remark the replacement took 15 working days. It doesn't matter which operator do you have. The iPhone have to be send to the official Czech servis anyway.(Britex-Kladno)
  • Caboz Level 1 Level 1
    Mine is one day old and is the same... And the nearest Apple Store is some 600km away... Rely P#$%*&

    Welcome to made in china!!!

    Message was edited by: Caboz
  • Gaganm Level 1 Level 1
    Camera Problem Fixed after iOS 4.2 update
  • reneseigert Level 1 Level 1

    My Camera Apps freezes sometimes when i do Photos. The there is just the Hardware reset wich helps to get control back, becaus no button works after freeze...

    Some idea whats the problem?
  • steve010859 Level 1 Level 1

    Hi Everybody!


    Seems like there are loads of problems with the iPhone 4 camera, my problem is the same as a lot of people here, I open the camera app but the aperture stays close, the icons on the bottom that you use to switch from still to video flicker and the phone crashes. I have tried a reboot several times and I have also restored it to factory settings, but it still crashes.


    Maybe there will be some kind of solution when iOS5 is released, in the meanwhile, I shall us my Canon EOS500 to take all my pics!!

  • Lara1982 Level 1 Level 1

    I have also problems with the camera on my new IPhone 4. I have make some Photos and suddenly (after some pictures) the camera dont open. And ervy hope to solve the problem with a new update haven´t worked. I received my IPhone at Christmas 2011.


    Lara / Austria

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