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iPhone 4 - camera is crashing constantly

71274 Views 86 Replies Latest reply: Oct 21, 2012 10:47 AM by Lara1982 RSS
  • LolitaJayne Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 3, 2010 3:07 AM (in response to Basenji Boy)
    I had the same problem too. I got my iPhone on Saturday morning. I got home and tried to take a pic and the camera opened, took the pic, but then froze on the blurred pic. After going back to the home screen and trying the camera app again, it was stuck on the shutter view. I jumped on here and tried everything everyone suggested (even shaking the phone *sigh) and of course nothing worked. I immediately book an appointment at the Genius Bar. The Genius i saw said he hadnt heard of this issue, but that only because the iPhone4 had only gone on sale here in Australia on Friday the 30th of July. He said it was definitely the camera inside that was defective and issued me with a brand new iPhone 4. If anyone has this problem, please dont waste time like i did trying to fix it. It cant be fixed. Its a defective camera and you will need to get a replacement from Apple.

    As far as I know I am the only one in Australia to have this problem so far. I'd like to hear from any other Aussie who's had this problem =)
    Macbook Pro 15inch 2.4Ghz Intel Core i5, Mac OS X (10.6.4)
  • hyphoktm Calculating status...
    Currently Being Moderated
    Aug 6, 2010 4:04 AM (in response to LolitaJayne)
    I have the same problem as well. I will now book a genius appointment in sydney next week.
    Thanks
    macbook pro, Mac OS X (10.6.4)
  • LolitaJayne Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 9, 2010 4:00 AM (in response to hyphoktm)
    Seems to be a fairly widespread issue. I hope you get your new iphone 4 soon (thats if you havent already got it) I'd say if anyone has any issue with iphone, just go straight to apple...Genius bar is best if you can get to a store ^^
    Macbook Pro 15inch 2.4Ghz Intel Core i5, Mac OS X (10.6.4), iPhone 4
  • Heiner50 Calculating status...
    Currently Being Moderated
    Aug 27, 2010 1:54 AM (in response to LolitaJayne)
    Have the same problem with my new iPhone 4, Camera is crashing and rebooting the iPhone. Apple support is willing to exchange the hardware.
    iPhone4, iOS 4
  • MacBRITE.cz Calculating status...
    Currently Being Moderated
    Sep 3, 2010 10:15 PM (in response to Basenji Boy)
    I have got also the same problem. Next week I'll go to visit Vodafone and will ask for the new iPhone.
    There is no official statement from Apple at the moment. So, I do not want to wait until new iOS4 update.
    MacBook Pro 17" 2.93 GHz, MacBook 13", iPhone 3GS, iPhone 4, Mac OS X (10.6.4), Czech Republic
  • radek77radek Calculating status...
    Currently Being Moderated
    Sep 15, 2010 7:00 AM (in response to MacBRITE.cz)
    What did Vodafone said? Did they replace it without problems?

    I have the same issue but iPhone is from T-Mobile. Looks I have to also visit them
    iMac, Macbook Pro, Mac OS X (10.6.4)
  • MacBRITE.cz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2010 4:22 PM (in response to radek77radek)
    Yes, indeed, I received brand new unit. It was real HW problem.
    Just one remark the replacement took 15 working days. It doesn't matter which operator do you have. The iPhone have to be send to the official Czech servis anyway.(Britex-Kladno)
    MacBook Pro 17" 2.93 GHz, Mac OS X (10.6.4)
  • Caboz Calculating status...
    Currently Being Moderated
    Oct 17, 2010 4:01 PM (in response to MacBRITE.cz)
    Mine is one day old and is the same... And the nearest Apple Store is some 600km away... Rely P#$%*&

    Welcome to made in china!!!

    Message was edited by: Caboz
    iMac, Mac OS X (10.6.4), iPhone 4
  • Gaganm Calculating status...
    Currently Being Moderated
    Nov 22, 2010 10:12 PM (in response to Basenji Boy)
    Camera Problem Fixed after iOS 4.2 update
    iPhone4, iOS 4
  • reneseigert Calculating status...
    Currently Being Moderated
    Feb 15, 2011 1:28 PM (in response to Basenji Boy)
    Hello

    My Camera Apps freezes sometimes when i do Photos. The there is just the Hardware reset wich helps to get control back, becaus no button works after freeze...

    Some idea whats the problem?
    Mac, Mac OS X (10.6.6), iphone4
  • steve010859 Calculating status...
    Currently Being Moderated
    Jun 17, 2011 11:05 AM (in response to reneseigert)

    Hi Everybody!

     

    Seems like there are loads of problems with the iPhone 4 camera, my problem is the same as a lot of people here, I open the camera app but the aperture stays close, the icons on the bottom that you use to switch from still to video flicker and the phone crashes. I have tried a reboot several times and I have also restored it to factory settings, but it still crashes.

     

    Maybe there will be some kind of solution when iOS5 is released, in the meanwhile, I shall us my Canon EOS500 to take all my pics!!

  • Lara1982 Calculating status...
    Currently Being Moderated
    Oct 21, 2012 10:47 AM (in response to Basenji Boy)

    I have also problems with the camera on my new IPhone 4. I have make some Photos and suddenly (after some pictures) the camera dont open. And ervy hope to solve the problem with a new update haven´t worked. I received my IPhone at Christmas 2011.

     

    Lara / Austria

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