Previous 1 2 3 Next 63 Replies Latest reply: Sep 27, 2010 5:40 PM by TerrorFaced
C4RLOCO Level 1 (45 points)
I was a happy 3G user. My 3G phone ALWAYS had between 4 and 5 bars of sign strength in my living room. I got the iPhone4 today and I have been very unhappy with it. Aside of the dropped calls, my iPhone4 is only getting ONE bar of signal strength, and in case you are wondering: No, I am not using any case at all.

I am extremely concern because I ordered the "Bumper" and if my phone is not getting a good signal without it, then I think the bumper will make things worst.

Does anyone has noticed a decrease in their signal strength ?

iPhone 4, iOS 4
  • Slobodan Tabakovich Level 1 (20 points)
    I have gotten my iPhone 4 today and have finished activating it an hour ago. I am VERY disappointed by the weak signal, too. My 3G had 5 bars where iP4 gets maybe 3-4, and it CONSTANTLY drops down to one or none. This is NOT the experience I was looking forward to and I'm seriously considering calling support and giving them an earful on this, if the problem persists. Second thing is, off topic, I can NOT activate the FaceTime for the love of it. No way! WAY TO GO, APPLE!
  • doobias123 Level 1 (10 points)
    It is not a weak signal, just the bars are not displaying corretly, they are aware of it and plan to fix it.
  • C4RLOCO Level 1 (45 points)
    Update: I just finished calling Apple Tech Support. They guy said that numerous users had been reporting this very same issue. I was told to "Reset Network" settings. After doing the reset I get the same behavior.

    Don't they test this things first? Isn't important to test the internal antennas with AT&T? I am extremely concern if this is a design flaw since I don't know what to do because I already sold my iPhone 3G =( .... Instead of a iPhone4, I have in my hand a Overpriced IPOD!

    Please APPLE, if you bother to read this topic let us know that you are investigating this issue.
  • Amused22 Level 1 (0 points)
    Same for me! I can't even get a signal in my house with the iPhone4, and even when I do it fluctuates from 5 bars to none. My 3G had a much stronger signal. Sadly I may have to return the new one.
  • C4RLOCO Level 1 (45 points)
    @doobias123: How do you know that is a display issue rather than an internal antenna malfunction? Did you come across an official statement from Apple?

    On top of this, LOTS of users (including myself) had been experiencing dropped calls (I know that you can expect this from AT&T) however, compared with my 3GS the dropped calls are 3x
  • userremoved Level 1 (1,000,000 points)
    You have thirty (30) days in which to return the iPhone 4. If problem persists, do that, go back to your previous phone, and wait until Apple / AT&T get their act together.
  • doobias123 Level 1 (10 points)
  • C4RLOCO Level 1 (45 points)
    Thanks doobias123.

    The following situation described by Walt Mossberg, The Wall Street Journal represents my problem in every word.

    "On at least six occasions during my tests, the new iPhone was either reporting “no service” or searching for a network while the old one, held in my other hand, was showing at least a couple of bars. Neither Apple nor AT&T could explain this. The iPhone 4 quickly recovered in these situations, showing service after a few seconds, but it was still troubling.."

    I guess we just need to swallow it and wait until Apple releases an statement about this. I am hoping this is a software bug and not a flaw in the design.... Since the software could be easily updated.
  • Mac Medic ( Level 6 (17,290 points)
    ABC's Nightline had a segment about the new iPhone 4 tonight. They were commenting about dropped calls. My AT&T coverage is so poor, my GF can't even get a signal in my home on her iPhone 3G! Iv'e never even had a dropped call on my iPhone (running on T-Mobile's network) around here. Apple need to get out of bed with AT&T and give us other network options!

    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
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  • C4RLOCO Level 1 (45 points)
    Ok, here is an update.

    I think this is a hardware issue. If you don't touch the bottom of the phone, you're fine. But as soon as you connect the left side with the bottom, that's when reception starts to drop.

    I don't think any software update might resolve this problem. It is a plain flaw in the design. Looks like the iPhone testers were all left-handed... Bummer!
  • djzapp Level 1 (5 points)
    I have a 3gs and my partner just got a 4 and I can duplicate the issue as far as holding the phone and lowering signal. Here is what I have come acrossed: Even thought the 4 barely had one bar and the 3gs had full, The call was crystal clear. No issues call was for about 5 minutes and the 4 just stayed at the lowest bar. I have to agree that it may not be populating on screen correctly. Lets hope this is a easy fix.
  • C4RLOCO Level 1 (45 points)
    Can you try to hold your iPhone4 long enough until you see the "Searching..." stage while on a call?

    I have been reading since the last 4 hours and I came across with some reports that the call actually drops.
  • kitzy Level 1 (0 points)
    I live in Northern CT, and after activating my iPhone4 - I placed 4 calls and all were dropped within a minute. I had a iPhone3G, and NEVER had a dropped call in my house for the 2 years I owned it. I get 3 bars in my house, and I get 3 bars on the iPhone 4 ... UNTIL I PICK IT UP. Then it goes to "Searching..." within 5 seconds. Once I put it down, it takes 15 seconds to go back to 3 bars.

    I searched the web and found this article with videos that describe my exact dilemma:

    This is a DESIGN FLAW!

    At least Apple should have included a bumper IN THE BOX!
  • Ziatron Level 4 (3,830 points)
    my GF can't even get a signal in my home

    What is a "GF"?
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