I just got my iphone 4 today. set it all up probably around 3:00pm est. and then used it for a while. everything was working fine.
then around 8:00pm est. my phone was black - and did not respond to any commands...
i plugged it in to charge..nothing came up on the screen. i plugged it into my laptop.. intunes did not open up or recognize that it was even plugged in...
I have a similar problem. If I leave the phone alone and locked for a period of time, when I push the home button, nothing happens. You call, nothing happens. Text, nothing.
I tried holding down home and power, nothing happens.
Connected to itunes, it says the phone is in recovery mode. Hold down home and power again until the apple logo comes up, and everything is normal. Until you lock it and leave it alone.
Just now tried not even 10 minutes after locking it from the above procedure, and it is doing it again.
I've found that holding the home and power button for 10 seconds, releaseing, and then holding them again for 10 seconds finally gets it to reboot, and it comes up normal. But after locking again, same problem.
I'm restoring from a fresh copy of itunes, and fresh copy of iOS4. Hope that helps.
yeah i just saw that on the apple website.. so i did that and then itunes said it has discovered the iphone in recovery mode and told me to reset it... itunes is downloading something at the moment and my iphone is still black.
Hold down power and the home button for 10 seconds and the apple logo should come up, and that will at least get you to a point where you can load software.
Past that, I still dont know why it is happening.
Be careful though, once you lock it, and leave it alone for 10 minutes or so, it will probably stop responding again.
My iphone locked up tried a restore but i keep getting error 1004 every time tried reinstalling itunes dfu mode nothing error 1004 every time anybody able to do a restore
After doing a fresh restore from a newly downloaded copy of iTunes, the phone is still locking then not responding. What good is a phone that locks and doesn't come back on?!
Serious problem here.
Still having this issue. And it seems to happen at random. I thought it I let the phone lock itself after one minute, it would respond when I pushed the home button. It did not.
I did another fresh restore, still happening. I think I'm going to take it back.
Mine doesn't work period. It did the same thing the first post said about just shutting off. The reset technique does not work as I still have a black screen. iTunes doesn't recognize it and the apple logo doesn't come up. I thought I was the only one.
I had this problem this morning just after I picked my phone up from my local Apple store. It seemed to be working fine and then just died. I couldn't get it to respond no matter what I did. I went right back to the Apple store and they couldn't get it to respond either. They swapped it out for a new one. So I'm on my second iPhone 4 in less than 12 hours.
So far so good with phone #2!
I am having the same issue. The iphone stops responding and I have to hard reboot the device. THis has happened 4 times since I picked up the device. Very frustrating