Chad Evans

Q: iphone 4 Mail messages (no sender) no subject

My inbox has four mysterious messages that I can't delete. They all say

(No Sender)
(No Subject)
This message has no content

Date: 12-31-69

can't open or delete any of them. These messages are not on my mobileme cloud.

Thanks for the help. Chad

Message was edited by: Chad Evans

imac 24, Mac OS X (10.4.10)

Posted on Jun 23, 2010 9:13 PM

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Q: iphone 4 Mail messages (no sender) no subject

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  • by staholly,

    staholly staholly Jul 1, 2010 12:33 PM in response to jamLA
    Level 1 (0 points)
    Jul 1, 2010 12:33 PM in response to jamLA
    I'm having all of the same problems. I am so glad that this is not just my issue.
  • by camigalo,

    camigalo camigalo Jul 1, 2010 5:42 PM in response to Chad Evans
    Level 1 (0 points)
    Jul 1, 2010 5:42 PM in response to Chad Evans
    I have this exact problem with the Ipod Touch 3rd Generation. And when I check on my e-mail on my laptop it doesn't appear. Apple please fix this. I cannot delete them either.
  • by brian1606,

    brian1606 brian1606 Jul 2, 2010 1:26 PM in response to jamLA
    Level 1 (0 points)
    Jul 2, 2010 1:26 PM in response to jamLA
    Did doing a full restore fix the issue? Did you restroe "as new phone" or immeadiatly restore + restore a backup?
  • by panahead,

    panahead panahead Jul 2, 2010 4:08 PM in response to brian1606
    Level 1 (4 points)
    Mac OS X
    Jul 2, 2010 4:08 PM in response to brian1606
    I deleted my MobileMe mail account from my iPhone then re installed it and all is good at the moment.. It has been 24 hours...
  • by addsjp,

    addsjp addsjp Jul 2, 2010 11:25 PM in response to Chad Evans
    Level 1 (0 points)
    Jul 2, 2010 11:25 PM in response to Chad Evans
    Same problem using Yahoo mail. Turning off threading has fixed the problem.
  • by Darth Waldo,

    Darth Waldo Darth Waldo Jul 3, 2010 7:38 PM in response to mutant33
    Level 1 (0 points)
    Jul 3, 2010 7:38 PM in response to mutant33
    Hey Guys and Gals.

    For me the problem was Gmail. Somehow all my old e-mails went back to the Gmail Inbox, and Gmail sent them to my iPhone as the No Sender messages. Deleted my old Gmail messages and that took care of everything.
  • by Merged Content 1,

    Merged Content 1 Jul 4, 2010 11:55 AM in response to Chad Evans
    Level 6 (11,040 points)
    Jul 4, 2010 11:55 AM in response to Chad Evans
    I have an iPhone 3G S with iOS4. I use MobileMe for my Mac Mail and iPhone Mail. I have been having the same problems with Mail on the iPhone after installing iOS4. I contacted Apple Support, and they had me re-install a fresh copy of iOS4 on my iPhone 3G S, then restore my user data from backup. This temporarily got rid of the problems; but as was my experience and plenty of other users' experiences, these sorts of remedies are unfortunately temporary. This morning, when I checked my Mail on my iPhone, all the bugs came back.

    NOTE: These bugs only seem to affect my iPhone 3G S, but my wife's iPhone 3G has none of the bugs. Her iPhone 3G has unfortunately slowed down drastically in all functions since installing iOS4, however.

    Here are the bugs that still recur in iOS4 Mail on my iPhone 3G S;

    1) Mail messages marked as unread (blue dot) on the iPhone remain marked as unread (blue dot remains) after being read on either iPhone or Mac. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

    2) Sometimes a red badge icon displays a number of unread messages, but the badge and number remain, even after the messages have been read. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

    3) Messages appear with 'no sender' and 'no subject' and are dated 12/31/69. They cannot be deleted manually, because when the 'Edit' button is tapped on the iPhone, no circle appears next to the message to delete it. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

    4) Some normal messages that can be read also cannot be deleted manually, because when the 'Edit' button is tapped on the iPhone, no circle appears next to the message to delete it. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

    Most of these issues resolve on their own, but this often takes quite a while. Here is another post on the Apple forum with customers experiencing the same problems:

    http://discussions.info.apple.com/thread.jspa?threadID=2472155&tstart=0&start=30
  • by Japinto,

    Japinto Japinto Jul 4, 2010 3:33 PM in response to Chad Evans
    Level 1 (0 points)
    Jul 4, 2010 3:33 PM in response to Chad Evans
    So this thing seems to happen with the new iOS 4. I hope apple sends a fix soon.
  • by lardro,

    lardro lardro Jul 4, 2010 5:03 PM in response to Chad Evans
    Level 1 (0 points)
    Jul 4, 2010 5:03 PM in response to Chad Evans
    I have been getting the "no Sender (no subject) emails every day!! I have Resored my software on my new iPhone4 and have called Apple Tech support. Yesterday we re-installed my whole Mail program for Mac.com....Today I had 4 new "No Sender" emails....when I tried to trash them, all of a sudden I had a total of 64 "No Sender" emails....64 of them!!!! I've done everything Apple has asked me to do. I'm still getting these emails. MAKE IT STOP !!!!! ps...all of them are dated 12/31/69.
  • by nexxxus,

    nexxxus nexxxus Jul 5, 2010 4:20 AM in response to Chad Evans
    Level 1 (0 points)
    Jul 5, 2010 4:20 AM in response to Chad Evans
    I experience exactly the same problems as described by whydavewhy, supplemented by the "feature" of empty mail lines (no sender, no subject, no text), just showing a blue unread dot and the date "01.01.01". Those mails can't be opened or deleted.

    Switching to another folder always brings temporary cure, but usually only for a few hours.

    The problem occurs with my company's IMAP account. Deleting the mail account on the iPhone and setting it up again had no positive effect.

    It happens with an iPhone 3G since it was upgraded to iOS 4, as well as with my new iPhone 4.
  • by Ron Passerini,

    Ron Passerini Ron Passerini Jul 5, 2010 7:09 AM in response to Chad Evans
    Level 1 (0 points)
    Jul 5, 2010 7:09 AM in response to Chad Evans
    I know this is just another "me too" -- but I'm having the exact same problem as well. Lots of "No Sender/No Subject" unreadable, undeletable emails in my iPhone Inbox, but not on my desktop. This is with MobileMe mail.
  • by Allan H,

    Allan H Allan H Jul 5, 2010 11:11 AM in response to Merged Content 1
    Level 1 (0 points)
    Jul 5, 2010 11:11 AM in response to Merged Content 1
    Hi . . .

    I hope it's at least a small comfort to you to know that I'm having the EXACT same problems.

    I've done 3 restores (thus reaffirming that well-known definition of insanity.) I've deleted and re-added my MobileMe account to my iPhone. And I've even changed passwords.

    The problems disappear and then come back.

    Since you've had the identical issues, I'm feeling a little better because it's pretty clear that this is an iOS4 problem and not a hardware problem.

    Thanks. And good luck!
  • by showtime0025,

    showtime0025 showtime0025 Jul 6, 2010 8:26 AM in response to Chad Evans
    Level 1 (0 points)
    Jul 6, 2010 8:26 AM in response to Chad Evans
    I had this start on my iphone 3g. I had to delete my mail account on the phone and then re add it. This also just started happening on my iphone 4. apple needs to fix this soon as it is really annoying and a very blatant bug in their software.
  • by Tollboy,

    Tollboy Tollboy Jul 6, 2010 10:35 AM in response to Chad Evans
    Level 1 (0 points)
    Jul 6, 2010 10:35 AM in response to Chad Evans
    Not sure if this will work for everyone, but I am on an Iphone 4 and when this happens if I just take mail out of the multitasking bar it seems to get rid of the ghost mails. It is still a work around but a much easier one than some of the other solutions on here.
  • by peter holstein,

    peter holstein peter holstein Jul 6, 2010 11:33 AM in response to Tollboy
    Level 1 (0 points)
    Jul 6, 2010 11:33 AM in response to Tollboy
    Other quick workaround is to cycle (off then on again) the threading feature. Cumbersome for sure, but less so than power cycle!
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