Previous 1 4 5 6 7 8 Next 183 Replies Latest reply: Apr 6, 2015 3:59 AM by NewBartleby Go to original post
  • Kevin Bobofchak Level 1 Level 1 (5 points)
    This problem had plagued me from the start as well with a mobile Me account (no sender email from 12/31/69 showing up at the bottom of the list every time an email arrived, could only see the email by opening another mailbox and returning to the inbox). I upgraded from a 3G, and set it up initially as a restore from that phone. After stopping into the apple store nearby and showing him the actual emails (no sender, etc) he suggested I reset the phone to factory settings and then just sync it in iTunes. I lost some minor things (chat lists, favorites call list, and some other things) but it seems to have worked. The email program is much more responsive and I have not had the problem for 3 days now.

    One suggestion that might be worth doing before you do this is backing up your iPhone backup file in case you would like to return to the old restore if you have more major problems.

    Hope this helps...worked for me.
  • cdonnelly Level 1 Level 1 (0 points)
    I haven't had the problems listed, but since I upgraded to my 3Gs I have not been able to read my mail. In the inbox list I can read the beginning of what it in the mail message, but when I open it only the sender and subject are there, the content or pictures are not. Has anyone had this problem?
  • bobbyleary Level 1 Level 1 (0 points)
    What worked for me was to go to Settings --> Mail, Contacts, Calendars --> Select the account in question --> turn the mail slider from "on" to "off" then back to "on". That fixed it for me.
  • cdonnelly Level 1 Level 1 (0 points)
    I did a reset and that solved the problem. (sleep/home button)
  • KellyJa Level 1 Level 1 (0 points)
    Not only am I getting the no sender content and can't delete from my phone (although turning the phone off and on it disappears), it still comes back. I am also having an issue of getting sometimes 2-3 week old emails that have been delted from my main account still on my phone. Sometimes it builds up to over 40 emails that have been deleted from my phone and my main account. It's making me crazy! HELP!
  • Jeff Kash Level 1 Level 1 (60 points)
    I called the Apple help desk. I was advised to delete the email account from my phone and put it back on. That worked. The no sender no subject emails are gone.
  • 1929rubi Level 1 Level 1 (0 points)
    Thanks to you it fixed it for me as well and
    Finally deleted all those no sender
    Emails which could not be
    Deleted any other way. A wonderfully
    Simple hassle-free way of coping
    With this mysterious problem
  • Jeff Kash Level 1 Level 1 (60 points)
    Right after that I has another problem with emails not be able to be put in the trash. I called back and told the tech what I had done. He said all I had to do was hold the power button and the home button down at the same time and turn the phone off and then restart. That resets things.
  • Scott Dye Level 2 Level 2 (175 points)
    So a lot of you are using one of the various methods to "clear" the No Sender emails for that instance (navigation to another folder and back, toggling threading, etc). For me those take care of the immediate situation and allow me to see the correct emails, but the issue always come back after a certain amount of time.

    Have any of you that say one of these suggestions has "fixed" your problem NOT had these (no sender) emails come back?

    Also, if you are replying to this thread, please specify if a particular solution has simply cleared the current (no sender emails) or actually prevented them from coming back.

    So far from reading this thread, it appears no one has found a real solution to this, just workarounds that reset the current situation, which eventually rears its head later on. But it's hard to tell.
  • ttrq01 Level 1 Level 1 (0 points)
    I am experiencing a missing subject value in only one (so far) recurring email newsletter that I get on a daily basis sent to my Yahoo!-based email account.

    I have tried all the workarounds above except for restoring the OS including deleting and recreating the account, cycling various options, powering the phone down and up, moving the message back and forth, etc., and nothing brings the subject line back. This same email appears to be ok when viewing in Outlook for in Yahoo! web-mail.

    The phone is one week old and has a pretty generic set-up. This just started in the last couple of days when I subcribed to the newsletter.
  • Kay A Level 1 Level 1 (0 points)
    This happened to me for the first time on 8/3/10. The iphone shows no subject no content and will not delete. It does not show on mobile me but just on my iphone. We need a software cure.
  • rohit-pa Level 1 Level 1 (0 points)
    Scott,

    For my iPhone4, the issue was solved by setting up the iphone4 all over again as a "new iphone" and not from the backup of the old phone. I successfully replicated the issue in my second iphone4 (no sender email objects dated 12/31/1969 or 12/31/00) and then solved it by setting up the phone as a new iphone. None of these 'no sender' emails have appeared since I did that a month ago.

    hope that helps.
  • Simon Pearce Level 1 Level 1 (0 points)
    This certainly fixed this rather annoying problem for me. It's quick and easy although it would be nice not to receive the messages in the first place. Anyone any ideas on why they happen? Would be interesting to know!

    Thanks

    Simon
  • julieta60 Level 1 Level 1 (0 points)
    I have been suffering from these mails for the last 6-7 weeks and my local Apple store weren't even aware of an issue.
    They could only recommend restoring the phone software. I do however find the mails disappear when connected to iTunes but do reappear and then multiply many times over. My date is 01/01/1970
    Apple please realease a fix, this is frustrating to say the least.
  • LowTechMary Level 1 Level 1 (0 points)
    Your solution solved my problem! Thank you!!!
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