Previous 1 12 13 14 15 16 Next 510 Replies Latest reply: Jan 28, 2013 1:57 AM by Trash II Treasure Go to original post
  • Super_Glued Level 1 Level 1 (0 points)
    What a better way to get another 100 bucks out of the lemmings and fanboys. "Break"a number of accessories via an OS update, knowing a good part of the population will gladly slap down the money to avoid the hassle. It smacks of the similar tactic to the 3G + iOS 4 slowdown.
  • dunn89 Level 1 Level 1 (0 points)
    I just noticed my WiFi signal wasn't really strong - one bar in fact.

    So I turned WiFi off, and lo-and-behold the "This accessory is not optimised for this iPhone" message never re-appeared.

    It appears once Apple doesn't need to blame something aside from their design for a lack of signal, they no longer need to spam you with their arse-covering nonsense.
  • Prakashdevadas Level 1 Level 1 (5 points)
    I had this problem..did cleaning as suggested .. No luck.. Uninstalled few applications like Tom cat ,heart rate ..things are fine..looks like these apps needs to be tested by apple before including on istore...try voice activated command like 'play music' to re-activate audio..
  • hybucket Level 1 Level 1 (0 points)
    Usually, Apple is known for it's great Customer Service but, wouldn't you think that after ALL these posts, someone at Apple would comment. The pop-up msg started on my phone last night, and I had to read through hundreds of replies from customers, none from Apple, before I tried a couple of things and got it working again. But since this seems to be a common problem (and maybe I'm missing something somewhere), but shouldn't there be something in the FAQs about this, to save us all this ridiculous searching for a solution to what seems to be a simple problem???
  • Lawrence Finch Level 7 Level 7 (32,780 points)
    hybucket wrote:
    Usually, Apple is known for it's great Customer Service but, wouldn't you think that after ALL these posts, someone at Apple would comment. The pop-up msg started on my phone last night, and I had to read through hundreds of replies from customers, none from Apple, before I tried a couple of things and got it working again. But since this seems to be a common problem (and maybe I'm missing something somewhere), but shouldn't there be something in the FAQs about this, to save us all this ridiculous searching for a solution to what seems to be a simple problem???

    First, the is a user-to-user forum. Apple does not read it (except to moderate, and most of that is automatic) and does not respond in it. If you want a response from Apple you should call them or visit a genius bar.

    This is also NOT a common problem. When there is a common problem there are thousands of posts about it, not dozens. Remember there are over 100 million phones, so common problems affect a lot of people. Even a 1% occurrence would affect a million people and that would get notice here, and also in the press.

    Most of the time this issue is a hardware problem, less frequently an OS data corruption problem. It does not have a single cause, so there is no general solution.
  • hybucket Level 1 Level 1 (0 points)
    While I agree that 200 replies is probably not a lot when compared to the # of iPhone users, nevertheless, this is not the only thread (on a Google search) that is discussing this, so while it may not be a "common" problem, it IS one that many are experiencing, and having to go to to an Apple store for an answer (to which, if you read some of these posts, even THEY don't seem to have an answer and just exchange the phone) is...well, silly. I still think that SOME comment in the FAQs would be appropriate. And I also find it hard to believe that NO ONE at Apple reads these forums. Even Google and Firefox, which are FREE, have forums where authorized reps will respond to ongoing problems, again, not always "common," with their comments.
  • pixcasey Level 1 Level 1 (0 points)
    Same prob here.... what is going on? APPLE!!!???
  • hybucket Level 1 Level 1 (0 points)
    BTW, my solution was to clean off the bottom connection with a toothbrush (while the phone is off), then plugged in the charger for a few minutes, tested everything with the charger plugged in (everything worked, no pop-up), unplugged the charger. Everything is now fine. Could have been dirt on the contacts, who knows. Others may have different solutions. BUT...I still say, there should be something on the Apple site about this, somewhere.
  • Dr. West Level 1 Level 1 (0 points)
    Blowing compressed air in to the docking port cleans the connectors and ends the pop up error message.
  • nigeljbc Level 1 Level 1 (0 points)
    Doc connector at the bottom of the iphone..."


    Yoy could try blowing some compressed air at the doc connector at the bottom of the iphone . There could be some dust or small particles confusing your phone into thinking something is connected.

    A tooth-pick (with great care) was able to remove some rubbish that blowing couldn't rmove. It worked!

    I was having the same issue, I removed the dust and lint around the connector and now I am not getting the error. Thanks!

    I used a dry toothbrush and no longer get the message "this accessory is not optimized" every 30 seconds!





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    Level 1 - Contributor
    Agustin
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    "I had this problem and it disappeared as soon as..."


    Try taking your plastic screen protector off if you have one. I had this problem and it disappeared as soon as I took the plastic screen protector off of my iphone.
    anonymous said: I did this also and it seems to have worked for the time being!! We'll see if it lasts though!!



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    Level 1 - Contributor
    Adrian
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    "4 os upgrade was turning off the phone and then hooking it up via..."


    What worked for me after the iphone 4 OS upgrade was turning off the phone and then hooking it up via USB to my car. This powered up the iphone and produced the message once. I dismissed the message and it no longer appears.
    anonymous said: Hello I seem to have the same problem but I have had it for 2 days do you think that if I blow dry it it will work



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    Level 1 - Contributor
    Alesia
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    "Had the same error message popping up..."


    Had the same error message popping up, resulting w/ no sound. Then I noticed the phone must have gotten wet (?), at least it seemed so at the USB connector... so what I did was to use the blowdryer on it gently until I could see no more liquid in there - and voila, problem solved right away! No more message, sound comes back immediately! Ps. be careful not to put the phone under too much heat, best do it gradually and/or using cooler function of the dryer.
    tanyafazl said: thank you so much, this worked great i dont know if it was dust and blow dryer blew it out but after 3 weeks of going crazy i can now use bottom speaker again and stupid message has gone.



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    Level 1 - Contributor
    Alejandro
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    "The dust from the input and the message stopped popping up..."


    I had the same issue. While examining the input for the charger I saw a spec of dust on the chip that connects to the dock. I used a needle to remove the dust from the input and the message stopped popping up , and the iPod function on the phone will play music out of the speakers again. Good luck!
    anonymous said: thanks dude i after reading your comment i tried this 2 my iphone 3gs and it worked..... thanks/ alot

    anonymous said: Thanks, I blew some compressed air into the dock port on the bottom of the phone, then plugged and unplugged my charger in a few times...then tried and all is fine now. No pop-up messages, and the bottom speaker works. Must have been some crud in the bottom port



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    Level 1 - Contributor
    Ruben
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    "The same error pop up that this accessory is not optimizes with this cell..."


    I had the same error pop up that this accessory is not optimizes with this cell phone on my iphone4g just after I installed Zagg screen protector and I guess this is due to entering sone of the spray that aids in adhesion of the protector in the charger input. I just dried it with a tissue and that error went away!


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    Anonymous

    "I have the same message and it is driving me absolutley nuts..."


    I have the same message and it is driving me absolutley NUTS! I am about ready to trash my IPhone. Nothing I do or have been suggested to do works! I went to my service provider - THEY CAN DO NOTHING! I went into the APPLE STORE - NO HELP! I thought APPLE were supposed to have good customer service! Nup!


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    Anonymous

    Worked like a charm. I used my toothbrush to clean the debris from the power slot. No more annoying message.
    anonymous said: I try this way it's work no more that message.

    anonymous said: Not sure about the toothbrush but this method worked for me. I used a clean fine toothed brush to remove the dust etc from the power slot and hey presto........no more annoying message.



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    Anonymous

    I try by this way it works !!! amazing !!1


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    Anonymous

    "No more annoying message when i plug in my iphone 4 dock..."


    It worked for me too! No more annoying message when I plug in my iPhone 4 dock


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    Anonymous

    yep, hairdryer on cool blowing in it for about 2 minutes worked a treat..


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  • hauker Level 1 Level 1 (0 points)
    Try blowing into the doc connector at the bottom of the iphone (compressed air or carefully use a toothbrush, etc.) There could be a small foreign object or moisture down there making your phone think it's connected to something when it isn't.

    Had this problem (all the sudden) with my iphnoe 3GS after spending some time working outside. This did the trick. (FYI, I turned the phone off first and then did the blowing ...)

    Hope this helps ... good luck.
  • josh.miller5 Level 1 Level 1 (0 points)
    I started receiving this message two weeks ago after someone knocked a drink off the bar I was at and spilled it onto my pants in the precise location where my phone was in my pocket. The "This accessory is not optimized for iPhone" message starting popping up along with the phone thinking there was an external audio device connected to the dock connector. Since I use bluetooth headphones, every time this message popped up (every 2-3 minutes) the phone would disconnect my headphones and pause the music. Over the last day or so, it got worse with popups being every 15-30 seconds, which really took a toll on the battery life due to the screen being on almost all the time. Really annoying.

    After spending about 20 minutes with some dental picks and isopropyl alcohol under a microscope, I cleaned out a ton of junk that I didn't even know was in there. It's been a little over an hour and no messages whatsoever... A simple cleaning seems to have done the trick!
  • Hulk2000 Level 1 Level 1 (0 points)
    Just simple use a blow dryer and it will clean or dry any wet or dirt inside the connections (charge & ear)
  • Paulie_29 Level 1 Level 1 (0 points)
    I am having the same problem, it just started today.

    So far I've tried a few "turn off and on"s and 1 hard reset, seems to make no difference.

    Any actual fixes from Apple would be gratefully received.
  • Lawrence Finch Level 7 Level 7 (32,780 points)
    As as been said many times in the thread you just posted to, this is almost always a hardware problem. Either a damaged dock connector on the phone or cable, bent pin, dirt or moisture in the dock connector.
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