Problems with wireless

Question

Problems with wireless

I am a Mac newbie and have had it now since Dec. Yesterday it started having problems accessing the internet. It would say it was not connected then after a couple of minutes it would suddenly be connected. Today it was doing the same thing then just quit for about 2 hr. Now it's working again. I was wondering if this sounds like a computer problem or a router problem. The reason I ask is because my wife's laptop is also connected by wireless and she has had no problems what so ever with here connection. She is running a Hp with Vista on it.

I know it's not much to go on what I am really looking for is some opinions. Thanks for your time.

Macbook pro

Posted on Jun 23, 2010 10:42 PM

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Answer 1

sig

Level 8

35,862 points

Jun 23, 2010 11:54 PM in response to slience dogood

Try powering down all equipment and then re-power up; modem, router, each computer in turn. Wait 1 minute between powering each.

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Answer 2

aquasec

Level 1

0 points

Jun 24, 2010 2:12 AM in response to slience dogood

I have over the past week or so started having the exact same problem. We have another three pc laptops in our house that all have no problem with wireless connection to our home network only my mac does and it does so sporadically. Any help would be greatly appreciated as this problem is very frustrating.

Thanks

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Answer 3

sig

Level 8

35,862 points

Jun 24, 2010 3:55 AM in response to aquasec

aquasec what have you done so far to try to rectify the issue?

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Answer 4

Jun 24, 2010 10:02 AM in response to slience dogood

Well as of last night it seems to be working again. I did nothing to fix it, but it is working now. I shut down both computers last night and they seem to be working today. I am inclined to believe that it is a problem with my wireless card in the macbook, as the other computer is working fine. I guess it's going out. Is that something I can replace on my own or should I take it to a Mac store?

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Answer 5

Jun 24, 2010 10:26 AM in response to slience dogood

Well after having said that it did it again. Thing is only 6 months old and this is the first problem. When it does it I run the diagnostics program and it says Airport is green, Airport settings and network settings are green, but the ISP is yellow then red. After that, of course everything else below it is yellow or red.

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Answer 6

sig

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Jun 24, 2010 11:11 AM in response to slience dogood

Did you re-power equipment as I suggested?

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Answer 7

Jun 24, 2010 11:40 AM in response to sig

Yes. re-powered all equipment

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Answer 8

sig

Level 8

35,862 points

Jun 24, 2010 2:25 PM in response to slience dogood

Which version of Snow Leopard is running? Does your router have the latest firmware?

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Answer 9

Jun 24, 2010 3:46 PM in response to sig

Router has the latest updates. Using version 10.6.4

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Answer 10

sig

Level 8

35,862 points

Jun 24, 2010 4:07 PM in response to slience dogood

This may not be a DNS issue but I would give the following a try:
System Preferences>Network>Advanced>DNS. Click the + in the left side column and put in the following:
208.67.222.222
208.67.220.220
then click OK, then click Apply.

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Answer 11

Jun 24, 2010 6:51 PM in response to sig

I appreciate the help, but have a question. What will putting those numbers do? Should I write down the numbers that are there already? Sorry for being stupid, kinka new at this.

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Answer 12

sig

Level 8

35,862 points

Jun 24, 2010 7:33 PM in response to slience dogood

This web site will give you info:
http://www.opendns.com/

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Answer 13

Jun 25, 2010 1:41 PM in response to slience dogood

I have the exact same problem with my 17"MBPRO. I have to restart the machine, then the router and it might work after a few min. I wonder if it has anything to do with my neighbors networks....I have about 7-10 other networks showing in my list.

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Answer 14

Jun 26, 2010 10:12 PM in response to slience dogood

I also have about 7 other networks that I am picking up. I was wondering that also. I have noticed that it goes out at the same time each night and stays out for the about the same time.

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Answer 15

Jul 1, 2010 10:10 AM in response to slience dogood

I have the exact same problem with my late-2009 13" Macbook Pro. It has dropped the wireless connection multiple times on different networks. The laptop is running OS X 10.6.4, the very latest update from Apple. On my home network, my wife's Toshiba connects fine. At work, my coworker's Lenovo connects just fine to our Motorola wireless router. This recently started happening. Resetting the wireless connecting doesn't help; the computer will connect for a little while and then drop the connection shortly after. Rebooting the computer is not an option, as I frequently have to run jobs that take a long time to complete.

Just to rule out access point issues, I connected a late 2008 Macbook Pro in our office to my AT&T wireless card and shared that connection to my Macbook Pro and iPhone. The shared connection was still dropped by my Macbook Pro; my iPhone connected just fine, and stayed connected. The wireless card connection was shared using 128-bit WEP with a 13-character password.

I have tried recreating the wireless profile to no avail. Here is what I found in the log file:

*SystemUIServer[142] error on updateFromApple80211 status: (null) error: Error Domain=AirportUI Code=-1 UserInfo=0x1006d7910 The operation couldn't be completed. (AirportUI error -1.) Underlying Error=(Error Domain=NSOSStatusErrorDomain Code=-3903 The operation couldn't be completed. (OSStatus error -3903.)*

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