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SIM Card issues with iPhone 4

Is anyone else having issues with the iPhone 4 all of a sudden telling you that there is "no SIM card installed"? Mine has done it ohhhh probably 20 times since I activated it at 5pm and as I type this it has now done it AGAIN!! GRRRRR this is the ONLY thing ******* me off about my new iPhone!! Anyone have any suggestions? I have never came across this issue & I REALLY DONT want to try to go into Apple tomorrow since it is the "official" release!!

Posted on Jun 24, 2010 1:05 AM

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137 replies

Jun 25, 2010 8:05 AM in response to Shar869

I used to fix the issue by shaking my phone...

Shake the phone and the sim will sit back in the tray. then go into airplane mode and come back out...

The No SIM error is because it cant find the sim... take your sim out and it will give the same error.

A power cycle is what people might think is fixing their problem but all they are doing is refreshing the network search and the slightest movement make have places the sim back in the tray...

Jun 25, 2010 8:11 AM in response to torred_el_Nino

So you're saying the slightest movement can fix the problem, but you cannot replicate the fault by making a slight movement!?

Doesn't make any sense. If it were an issue of being too lose in tray, I'd be able to shake the phone and get the fault. I can't no matter how vigorously I shake it.

It seems to have more to do with when my handset moves into a position where it gets little to zero reception I.e in my pocket and instead of saying no service it thinks there is no sim.

Jun 25, 2010 8:54 AM in response to cflowers81

Ok so I have been having the same issue.
Turning the airplane mode on then off seems to help.
This avoids having to do a restart and/or removal of the sim card.

I had my sim card replaced 4 times so something tells me this is not a sim card issue.
I also don't thinks its a sim card tray issue. Some people thought the sim card was not making contact with the phone b/c of the tray. If this was the case then the above airplane trick would not work.

I would also suggest not reverting the iphone back to it's default since many people say that does not clear up the issue.

Unfortunately i have spoken with both ATT and Apple and they are pinning the blame on each other.

I think it's firmware or software issue.

I'm pretty sure this will get resolved but the question is when.

Jun 25, 2010 9:33 AM in response to Shar869

I have been on the phone with orange since yesterday regarding this issue. Being a new customer I realised I had to wait for me to be registered blah blah on their servers. Today I was expecting the issue to be resolved. My latest conversation I got through tech support level 2. I was told they are currently investigating the issue with regards to no sim card installed error message.

They are trying to work out if it is a network or sim card issue. They did not have a turn around time for this either and have said they will reimburse customers for the days they have been unable to use their phone. They have also been told not to issue new sim cards to customers while they try work out the problem.

I bought this on contract with Orange and if it takes them too long I reckon they should honour people wanting to cancel contracts. As I do.

Jun 25, 2010 9:37 AM in response to Shar869

Mine is still doing this after 3 days. I have cleaned the sim contacts completely with contact cleaner. I've had to reseat, restart, or go in and out of airplane mode so much I'm sick of it.
The longest I've gone without a problem is 6 hours, and thats probably because I wasn't touching the phone.
My sim is not cut, it is the original that came with the phone.
I am very dissappointed after a 2 year love affair with my 3G.

SIM Card issues with iPhone 4

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