Iphone stuck in Recovery mode and Windows says it cannot find drivers

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Iphone stuck in Recovery mode and Windows says it cannot find drivers

My phone is stuck in recovery mode and XP is saying that it cannot find iphone. The drive driver menu shows a big yellow quesiton mark for two Apple Mobile Device (Recovery Mode). This all happned during the ios4 update. I tried to manually point the system to the Apple folder but it could not find a driver. Now my iphone is stuck recovery mode. Help.

Message was edited by: BAGOM

3g, iPhone OS 3.1.3

Posted on Jun 24, 2010 10:50 AM

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Answer 1

efauc34

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Jun 24, 2010 3:09 PM in response to BAGOM

same thing happened to me. any luck?

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Answer 2

Jun 27, 2010 7:06 AM in response to BAGOM

I have the same problem!
I´ve tryed everything with no result.
(I have iPhone 3G / Windows Vista 32 / iTunes 9.2.0.61)

In another PC (Windows XP), with an older itunes version (9.1) i could restore my iphone to 3.1.3 OS version. Windows recognized my iphone in Recovery Mode (the drivers has been found and installed).
So, in this computer, I have tryed to upgrade for iTunes 9.2 ('couse i wanna install the OS4) and the same problem has happened!

This occurs after the iTunes upgrade to 9.2 version!!!
The WINDOWS cannot install the "Apple Mobile Device (Recovery Mode)".

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Answer 3

Jun 27, 2010 8:50 AM in response to Arthur Rezende

Make sure you have all of the latest windows updates. My computer found 3 new updates just 3 days ago. I don't know if its related but my itunes update and iphone os4 update went smoothly after that, albeit it still took a long time to backup during the update.

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Answer 4

Jun 27, 2010 2:27 PM in response to gizzys dad

Hey Gizzys,

I've just updated my windows and the problem wasn't solve!
Someone has any idea about this problem?
Thanks!

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Answer 5

Jun 27, 2010 6:30 PM in response to BAGOM

I GOT THE SOLUTION!!

This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!

The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.

Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it!

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