4 new iphones ALL have antenna problem, Proximity sensor, etc...

Question

Level 1

15 points

4 new iphones ALL have antenna problem, Proximity sensor, etc...

After receiving 4 new iPhones (family Plan) yesterday I activated (no problems) and right away calls start dropping. Calls that I made everyday from the same part of my house on my older 3G with no problem all of a sudden drop and or have bad connections. I have reproduced this problem with all 4 phones. Not to mention the number of times I put people on hold or mute with my cheek. Reception is horrible. Feel foolish after upgrading 4 phones to get this level of service. Apple has a phrase for people like me "good customer" Any thoughts... Oh forgot to mention that one of the phones will only accept the charger cord about 3/4 of the way into the socket thereby only charging some of the time!

iphone 4, iOS 4

Posted on Jun 24, 2010 11:47 AM

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Answer 1

Jun 25, 2010 7:52 PM in response to supportme

I am having the exact same problem with mine. However luckily i only upgraded one phone on my family plan and not all 4. The bad news is that apple says they have no known proximity sensor issues and that the antenna issue is being worked on feverishly to resolve. They connected me to AT&T and r sending me a new SIM card for my iPhone 3G. Then I am sending my iPhone 4 back for repairs. I wish us all good luck.

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Answer 2

GregF-ATL

Level 4

1,016 points

Jun 25, 2010 7:57 PM in response to supportme

Did you have AT&T before? Try reception in somewhere different. I have been to places where for whatever reason the signal dops to almost zero.

If you have a defect that is causeing the USB cable to not fully charge, take the phone to an Apple store, they will replace it (when they have the available inventory)

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Answer 3

Jun 25, 2010 8:15 PM in response to dmcauliffe

Sure!! Apple told you, of all people that they are working "feverishly" to address the antennae non-issue issue.

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Answer 4

Jun 25, 2010 8:17 PM in response to supportme

And I got 25 phones (ancestry plan) and every one of them works fine.

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Answer 5

Jul 4, 2010 4:44 PM in response to supportme

I have same problem. I waited couple of days then went apple store. They exchanged my iphone 4. I am still having the same problem. I never had this problem. I think there is a serious problem with iphone 4 proximity sensor as well as reception problem. Now i always talk in speaker holding my phone. I am now seriously considering about returning iphone 4. I admit this is fantastic device. camera is great. looks great but what's the meaning if you can't make good call with your friends and family.

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Answer 6

Jul 4, 2010 5:53 PM in response to supportme

supportme wrote:
After receiving 4 new iPhones (family Plan) yesterday I activated (no problems) and right away calls start dropping. Calls that I made everyday from the same part of my house on my older 3G with no problem all of a sudden drop and or have bad connections. I have reproduced this problem with all 4 phones. Not to mention the number of times I put people on hold or mute with my cheek. Reception is horrible. Feel foolish after upgrading 4 phones to get this level of service. Apple has a phrase for people like me "good customer" Any thoughts... Oh forgot to mention that one of the phones will only accept the charger cord about 3/4 of the way into the socket thereby only charging some of the time!

ZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz. Vuvuzella.

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Answer 7

Jul 4, 2010 5:55 PM in response to OrangeMarlin

My innate snarkiness aside, how much does anyone want to bet that the OP is a troll, and has never owned an iPhone ever. Just my guess.

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Answer 8

w7ox

Level 4

2,407 points

Jul 4, 2010 6:27 PM in response to OrangeMarlin

OrangeMarlin wrote:
My innate snarkiness aside, how much does anyone want to bet that the OP is a troll, and has never owned an iPhone ever.

Seems likely. Anyway, I want to hear how this works:

"And I got 25 phones (ancestry plan) and every one of them works fine."

Does that result in calls from beyond the grave?

Phil

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Answer 9

Jul 4, 2010 6:31 PM in response to OrangeMarlin

OrangeMarlin wrote:
My innate snarkiness aside, how much does anyone want to bet that the OP is a troll, and has never owned an iPhone ever. Just my guess.

Based on worldwide headlines, OrangeMarlin, I doubt it. Do you read any of the papers?

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Answer 10

gdgmacguy

Level 7

21,885 points

Jul 4, 2010 7:45 PM in response to Dan Slocum

Looks like the forum troll has reared his head........

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Answer 11

Jul 4, 2010 7:49 PM in response to gdgmacguy

gdgmacguy wrote:
Looks like the forum troll has reared his head........

Stop it. Why the name-calling?

There are obvious OBVIOUS problems and people are looking for answers. Seriously, read the posts, watch the videos, look at the papers, --maybe a little CNN or Good Morning America thrown in for good measure.

Do you have a solution for the defect?

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Answer 12

Jul 4, 2010 7:52 PM in response to gdgmacguy

gdgmacguy.

By the way, quoting here, "don't hold it that way."

software problem? 🙂

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Answer 13

Jul 4, 2010 7:55 PM in response to anilsudhakaran

Mr. anilsudhakaran sir.. can you even afford 25 iPhones ? please don't say anything unless you have something helpful to add to the thread.

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Answer 14

Jul 4, 2010 8:16 PM in response to supportme

Next someone is going to say I have 10 or 20 iphone 4's and all drop calls. This is ridiculous. I have one iphone 4. Not a single dropped call. The phone works. I really do wonder what is really going on here.

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Answer 15

Jul 4, 2010 8:21 PM in response to TechFrenzy

TechFrenzy wrote:
Next someone is going to say I have 10 or 20 iphone 4's and all drop calls. This is ridiculous. I have one iphone 4. Not a single dropped call. The phone works. I really do wonder what is really going on here.

video?

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