Auto-Lock won't let me change time

Question

Level 1

0 points

Auto-Lock won't let me change time

Previous to the Upgrade from iPhone OS 3.1.3 to iOS4 I used Auto-Lock with "3 Minutes" Setting. After update to iOS4 the Auto-Lock is set to "1 Minute" and greyed out.

http://www.flickr.com/photos/derchris/4727750017/ (Automatische Sperre)

What I tried so far:

- Reboot - didn't work
- Reset settings - didn't work
- Restore - did work and I could change settings to 3 Minutes - but after restore my Backup it is greyed out and back to 1 Minute.

I will not restore to factory and rebuild that iPhone from scratch - their should be an other fix for that issue - any idea?

iPhone 3GS, iOS 4

Posted on Jun 24, 2010 12:33 PM

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Answer 1

wjosten

Level 10

95,369 points

Jun 24, 2010 12:36 PM in response to derchris

See if this applies to you:

http://www.tuaw.com/2010/06/21/google-apps-issues-with-ios-4/

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Answer 2

derchris Author

Level 1

0 points

Jun 24, 2010 1:05 PM in response to wjosten

thank you that was the reason - I switcht back to "GMail" Settings for my Google Apps Account since it is the free one.

I think google will drive me to change to me.com ...

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Answer 3

Jun 26, 2010 5:22 AM in response to derchris

I read the previous posts on the problem with Google apps. Removed all of my Google mobile apps on my iPhone 3gs (OS4) then reset the phone but the Auto-lock time still cannot be set. I can get into the settings page of the auto-lock but after changeing it, it keeps defaulting back to 1 minute.

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Answer 4

janaka1

Level 1

0 points

Jun 27, 2010 3:11 PM in response to gusvattes

I have the same issue. No matter how I try it keeps defaulting back to 3mins. I'm thinking this might be an actual OS4 bug. Even the tick mark ticks infront of "Never" but soon as I quit settings it goes back to 3mins.

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Answer 5

CW2k

Level 1

45 points

Jun 27, 2010 3:24 PM in response to derchris

From google support on 25/6/10:
"The Mobile team has found the root cause of the issue. The iPhone is experiencing issues with interpreting the lack of a security policy for the Exchange account, and the device auto-locks as a result. We're currently working on a fix and plan to have the fix out soon."

iPhone OS3.1.3 and earlier ignore the lack of security policy. iOS4 applies failsafe security settings when it doesn't receive the security policy.

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