13 Replies Latest reply: Jun 25, 2010 6:40 PM by BDAqua
VTTBS10 Level 1 Level 1 (0 points)
Hello,

My Mac is on the fritz, and am hoping someone can help me.

I had to force reset with the power button a few days ago due to the beach ball. When I rebooted, I found that the applications up when I reset would no longer open. This includes Mail, iTunes, and a 3rd party software called Safe Eyes. I found the crash log for Safe Eyes, and it is telling me that a file is missing out of Java somehow, called Webcore.

What can I do to get these programs working again. I am assuming since this is not just one program, it is a OS problem.

Thanks!

Intel MacBook, white, Mac OS X (10.4.11)
  • 1. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    Hi VTTBS10, and a warm welcome to the forums!

    Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.

    Could be many things, we should start with this...

    "Try Disk Utility

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."

    http://docs.info.apple.com/article.html?artnum=106214

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
  • 2. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    I cannot find my Install disc, and I have tried Safe Mode and Disk Utility, and neither of them have worked.
  • 3. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    I have tried Safe Mode and Disk Utility, and neither of them have worked.


    Do you mean they ran OK to completion, but didn't help, or they didn't work at all?
  • 4. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    Disk Utility did not show that there was a repair needed, so I repaired permissions, and that did not help.

    Safe Mode did not boot. I let it go for about 20 minutes to no avail
  • 5. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    Hmmm, that's confusing, almost always when Safe Boot never finishes it's because the Disk Needs repair & cannot be repaired.

    We're a bit stuck without your Install Disk.

    Unfortunately, Disk Utility can't fix all that much, Your best bet is DiskWarrior, you need the CD/DVD though.

    http://www.alsoft.com/DiskWarrior/

    But others that may work…

    Drive Genius 2…

    http://www.prosofteng.com/products/drive_genius.php

    TechTool Pro 4…

    http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

    BTW, you might enjoy these DiskWarrior review/recommendations...

    http://discussions.apple.com/thread.jspa?messageID=9645801&#9645801

    http://discussions.apple.com/thread.jspa?messageID=10541019#10541019

    Or, you might try Applejack...

    http://www.versiontracker.com/dyn/moreinfo/macosx/19596

    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...

    applejack AUTO

    Then let it do all 5 of it's things.

    At least it'll eliminate some questions if it doesn't fix it.

    The 6 things it does are...

    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
  • 6. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    I just ran AppleJack.

    It didn't do anything for the programs that are not opening up.

    Any other ideas? I'm working on getting a copy of DiskWarrior
  • 7. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    We're a really stuck without your Install Disk.

    But you might try re-applying the combo update for Intel-based Macs...

    http://www.apple.com/support/downloads/macosx10411comboupdateintel.html

    Repair Permissions before & after re-install, then reboot again each time.

    Message was edited by: BDAqua
  • 8. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    OK,

    I have been looking at the console while I've been trying to open various programs. Like I said earlier, only a few select, random programs don't work (Help, SafeEyes, iTunes, MacSword).

    Everytime one of these programs is trying to be opened, this is the error that I get:

    Jun 24 23:19:16 Clown-Prince-of-Crime crashdump[4018]: Mail crashed
    Jun 24 23:19:16 Clown-Prince-of-Crime crashdump[4018]: crash report written to: /Users/Brandon/Library/Logs/CrashReporter/Mail.crash.log
    dyld:

    Symbol not found: _ZN3JSC6JSCell14toThisJSStringEPNS9ExecStateE

    Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

    Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore


    I've tried to reinstall the most recent Java, but it is to no avail. Any ideas?

    Also, i'm getting the same "Symbol not found" when I am trying to install this update.
  • 9. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    What is this Clown-Prince-of-Crime... no Joke!?

    Did you try the Combo Update yet?
  • 10. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    Clown Prince of Crime is the disk's name.

    It won't let me use the update, even with Pacifist. So...I'm kind of stuck in a corner without an Install Disk
  • 11. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    Which version of JAVA is it exactly?

    Do you have a link?
  • 12. Re: Applications not opening
    VTTBS10 Level 1 Level 1 (0 points)
    I do not have a link, but it is the most recent Java for OS 10.4.11. I redownloaded it a few days ago in an attempt to fix the problem, to no avail
  • 13. Re: Applications not opening
    BDAqua Level 10 Level 10 (116,465 points)
    You can get the link in the Browser.

    Safari>Window>Downloads...

    Firefox>Tools>Downloads...

    Then Right click or Control+click on that file, select Copy Download lunk.