2 Replies Latest reply: Aug 18, 2010 6:55 AM by MMulhern
TommieJ Level 1 (0 points)
When I want to prepare an email on the iPod and open the list of addresses, there is one that I want to delete from the list as it is no longer valid, but I have not found a way to do that. I have removed the address from the Address Book, Previous Recipients, and other sources, but it still appears. The Apple store says to do a Restore, but I would like to think there's a less drastic way to delete the address.

Mac OS X (10.6.4)
  • Jim VanLeeuwen Level 6 (18,825 points)
    TommieJ wrote:
    ... I would like to think there's a less drastic way to delete the address.

    Not really. The Mail app on the iPhone/iPod Touch does have an option to clear previous recipients. The only way to remove these cached email addresses from the Mail application is restoring the iPhone/iPod Touch as a new phone/iPod. If you restore from backup, the cache is also restored.

    This article shows you the screens you will see during the restore: http://support.apple.com/kb/HT1414

    Or you can ignore it and eventually you won't be offered that address. I don't know how long "eventually" is.
  • MMulhern Level 2 (215 points)
    Could you share with me where the Previous Recipients function is? I am also trying to get rid of a phantom address but cannot find out where to delete except the contacts.

    Thanks.