2 Replies Latest reply: Jul 1, 2010 8:02 AM by 5aint
Franco0916 Level 1 (0 points)
The itunes not allow me to backup as the backup function disappear
Here is the picture

I can't backup my iphone and ipad now
I tried to restore....but nothing happen!!
Can any help me to solve this problem?

iPhone 3G, iOS 4
  • 5aint Level 1 (0 points)
    Same problem. hopefully someone can help. i really need to make a backup soon.
  • 5aint Level 1 (0 points)
    found a solution. this is for a mac, so hopefully this will help you.
    download a plist editor program (i used "pref setter")
    open com.apple.itunes.plist in your plist editor
    find DeviceBackupsDisabled and ensure it's either unchecked or false
    save and close and reopen itunes and make backups all day.